SaaStr

FEBRUARY 7, 2025

In 2022, you could blame the markets In 2023, you could blame "macro" impacts In 2024, you could still claim we were in a "downturn" In 2025 — you've run out of excuses — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) February 4, 2025 The downturn is over in SaaS and B2B. Competition is Way, Way Up.

Legal 89

Legal Contract B2B Growth 89

Search Engine Land

JULY 16, 2024

While some authors and news media are fighting back with lawsuits against AI, others are establishing contract agreements for fair use of content. SparkToro’s 2024 Zero-Click Search Study found that: In the EU, out of every 1,000 Google searches, only 374 lead to clicks on websites outside of Google’s platforms. In the U.S.,

Click Through Rate 110

Click Through Rate User Experience Promote Technology 110

Adaptive Business Services

JANUARY 1, 2025

While my 2024 on a personal level was less than stellar (awful heat, area fires, & injuries), my business overall was pretty good. However, take away one large contract, and it was mediocre at best. It will need to at least match my 2024 results in order to make it worth my time. 2024 was totally atypical for me.

Referrals 62

Referrals CRM Non-Profits Contract 62

Search Engine Land

JULY 25, 2024

In 2024, it is estimated that overall advertising spending growth in the U.S. But when defending our retainer or contract renewal, businesses want to know how their SEO spend will tangibly impact the bottom line. Business email address Sign me up! will increase by approximately 10%. Compare this to an average growth of 23.3%

Campaign 108

Campaign Objectives and Key Results Price Finance 108

SaaStr

OCTOBER 4, 2023

Then everyone in the world was on Zoom selling flowers and yoga and things meant to be sold in person, so churn peaked at 3.6%, which isn’t terrible for SMB, but was higher than none. If you look at SaaS companies that sell to the real world and not just to other tech, they didn’t miss a beat. It doesn’t happen that way.

Non-Profits 112

Non-Profits Growth Up-sell Contract 112

SaaStr

JULY 3, 2025

Especially ones that don’t think they can keep up in the Age of AI. Oracle’s cloud infrastructure revenue should increase more than 70% in the 2026 fiscal year, up from growth of 52% in the quarter, according to CEO Safra Catz. The Cloud Revenue Acceleration: Cloud revenue was up 27% to €4.71 billion beat estimates of $15.59

Non-Profits 85

Non-Profits Trust Growth Start-ups 85

Martech

APRIL 3, 2025

over 2024 to between $5.42 Email: Business email address Sign me up! trillion in 2024. It specifically states that a sharp hike in tariffs could lead to a broader economic slowdown and potentially contract consumer spending and GDP in 2026, which would, as you might imagine, negatively impact retail sales. Processing.

Retail 119

Retail Government Territory Price 119

SaaStr

JUNE 25, 2025

Company Snapshot: Founded : January 2014 (11 years) Current ARR : $1.09B+ (Q1 FY2025) Growth Rate : 39% YoY ARR growth, 47% revenue growth NPS Score : 80 (exceptionally high for enterprise software) Net Revenue Retention : 133% (as of Jan 2024) Customers : 2,246 customers with $100K+ ARR contracts IPO : April 2024 on NYSE (RBRK) at $5.6B

Legal 99

Legal Cross-sell Government Engineering 99

SaaStr

JUNE 23, 2025

months is reshaping how software gets built TL;DR: The New Dev Platform Reality In June 2025, Replit CEO Amjad Masad dropped a bombshell on X: his company had crossed $100M ARR, up from just $10M at the end of 2024. The AI Breakthrough (September 2024): Everything Changed Then came Replit Agent in September 2024.

X-functional 84

X-functional Growth Price B2B 84

Salesforce

DECEMBER 23, 2024

Depending on what your business sells and how your products are marketed, you can find the right type of ecommerce that will be the best fit for you. B2C transactions make up hundreds of thousands of online marketplaces that sell a wealth of consumer goods that can often be delivered in days or even hours.

B2C 98

B2C Government Manufacturing Retail 98

Search Engine Land

NOVEMBER 30, 2023

Between an impending recession, sluggish sales cycles and clients looking to cut budgets, 2024 poses fresh challenges for agencies looking to thrive. Think about how you can help your clients best sell ideas to their managers; help them build business cases or empower them with tools.

Contract 92

Contract Clients Pitch Growth 92

Hubspot

JULY 10, 2024

Not to mention how much tap-to-pay transactions have sped up my coffee runs. These processors make it easy for businesses of all sizes to accept payments from customers globally and in person, making them a critical component for anyone who sells goods or services. PayPal is easy to set up, but a potential downside is its fees.

Process 74

Process Retail Appointment Price 74

Martech

JUNE 3, 2024

Buy, sell, or share PI of 100,000+ consumers or households. Gets 50%+ of annual revenues from selling or sharing consumers’ PI.

Contract 137

Contract Up-sell Service Process 137

SaaStr

MAY 22, 2024

But — it’s one that is very important to many of us that sell into the enterprise. Given how critical its research is in selling to the enterprise, I wanted to take a look at its business. And its stock price is up +35% the last year, and +192% the past 5 years: 5 Interesting Learnings: #1. Not too shabby!

Cross-sell 115

Cross-sell Quota Contract Price 115

Sales Hacker

NOVEMBER 10, 2023

With the end of the year fast-approaching, two inevitable events emerge on the horizon: The dawn of a new calendar year (hello 2024!). Contract renewal dates. A spotlight falls on customer loyalty, an influential force on the revenue secured during contract renewals. At Demandbase, data wins every time. Big things ahead.

Intrinsic 122

Intrinsic GTM Customers Contract 122

Hubspot

NOVEMBER 22, 2024

According to HubSpot’s 2024 State of Sales Report , 23% of sales pros find cold emailing the best way to reach prospects. The fact that the tool made me think about my offer's key selling points when I tested it was a big win. Let's face it: There‘s a lot of spam out there. Understatement of the year, right?) But don’t be fooled!

Lead generation 50

Lead generation B2B Sales Campaign 50

Hubspot

APRIL 23, 2025

Unlike acquisitions, they let businesses share resources without giving up control. Every joint venture is built on a contract that spells out how things work. Instead of taking on the cost and complexity of a full acquisition or building from the ground up, they team up simply because its just more practical at times.

X-functional 56

X-functional Manufacturing Non-Profits Government 56

Martech

JUNE 17, 2024

Google was one of the few tech brands that made the Morning Consult’s list of most trusted brands in 2024! How many times when a renewal comes up have you heard, “That SKU is no longer available”? Failure to renew leads some customers to be shown the fine print in the contract they signed. You’re not wrong.

Trust 121

Trust B2B Non-Profits Government 121

SaaStr

SEPTEMBER 8, 2024

And we’ll have 200+ sessions like this at 2024 SaaStr Annual, Sep 10-12 in SF Bay!! Are you selling a product in a well defined category with other direct competitors? Be willing to iterate and push the envelope on pricing, and make sure your pricing lines up with your sales process.

Non-Profits 127

Non-Profits Price Contract Start-ups 127

Hubspot

MARCH 6, 2025

My first job out of college was one I made up. But, if you told my 22-year-old self that the biggest content creator in 2024 would be AI, I never wouldve believed you even if the content it cranks out is mid at best. How to Build This Skill Work on selling your product or service to the people closest to you.

Cold Call 49

Cold Call Networking Territory Up-sell 49

PandaDoc

AUGUST 22, 2024

Are you looking to enhance enterprise SaaS sales, scale up a medium-sized business, or boost your startup growth? SaaS sales is the art of selling software-as-a-service (SaaS), focused on methods to obtain new customers while retaining/upselling existing ones. What makes selling SaaS products different from other types of sales?

Contract 52

Contract Cross-sell Legal Drivers/motivators 52

Hubspot

FEBRUARY 24, 2025

Five years into my B2B marketing career, I noticed a pattern: The clients who said yes were the ones whom I understood not just their stated needs but their underlying motivations through conceptual selling. Table of Contents What is conceptual selling? While traditional selling asks, What do you need? Heres how it works.

Sell 46

Sell Drivers/motivators Objectives and Key Results Cross-sell 46

PandaDoc

SEPTEMBER 17, 2024

Between prospecting, sales calls, data entry, quote preparation, and follow-ups, it’s very easy for teams to mismanage data and trip over themselves on the way to the finish line. PandaDoc As an all-in-one document management solution , PandaDoc helps businesses of all sizes streamline their sales proposals, quotes, contracts, and more.

Contract 98

Contract CRM Legal Sales 98

Hubspot

MARCH 14, 2025

In reality, it emitted up to 40 times the allowed levels of pollutants during regular use. Two decades later, brands like Pepsico, Aflac Incorporated, and Allianz were among the most ethical businesses in 2024. between 2019 and 2024. This shows respect towards everyone who makes up the business as well as its clients.

Legal 59

Legal Contract Trust Real Estate 59

Salesforce

APRIL 7, 2022

retailer looking to expand into Canada (with a forecasted $33 billion in ecommerce sales in 2024) needs to consider custom, duty, and taxes. Consider separate product photography featuring local models or up-close shots of stitching and labels. Before contracting with new partners, check existing third-party logistics providers (3PL).

Minimum Viable Product 94

Minimum Viable Product Territory Launch Strategize 94

SaaStr

FEBRUARY 14, 2024

It’s not that you don’t want to spend, but maybe you can skip on 2024 marketing budget for customer success. AI also helps drive the right behaviors by serving up the right information to a CS person so they don’t have to think about it. They tap back into sales for upsells and cross-sells. Others want to hold CS spending flat.

Customers 118

Customers Cross-sell Drivers/motivators Gaming 118

Hubspot

NOVEMBER 22, 2023

As part of our 2024 State of Sales Series , our Sr. With all this in mind, it's clear that CRMs help sales teams drive revenue and efficiency, which correspond to professionals' top two 2024 focus areas. Key features: Electronic Signatures: Send contracts, agreements, and other documents directly from your CRM.

Closing 81

Closing CRM Customer Relationship Management Pipeline 81

Hubspot

NOVEMBER 20, 2023

Say I'm an account executive and want to send a follow up email. With tools like HubSpot's email automation features, I can set up a template, pre-written, canned, or automated text that I then can then with customizations or personalizations that cater to the customer. Implement AI chatbots for quick customer support.

Cross-sell 73

Cross-sell Contact Contract Prospecting 73

Search Engine Land

DECEMBER 28, 2023

Google stirred things up by shaking cushions and discreetly adjusting ad prices, and the entire industry faced a major shift with the sunset of Universal Analytics, forcing everyone to transition to Google Analytics 4. In another blow for Google, an Adalytics study accused it of mis-selling video ads to marketers for the last three years.

Retail 116

Retail X-functional Launch Non-Profits 116

PandaDoc

FEBRUARY 23, 2024

A winning combination is a robust proposal management software like PandaDoc and a CRM like Salesforce, Pipedrive, or Zendesk Sell. That’s why the process of tracking opportunities and following up is so essential. At this stage, you also need to make sure you have the right opportunity management tools.

Objectives and Key Results 52

Objectives and Key Results CRM Contract Strategic partnership 52

SaaStr

JUNE 26, 2024

SaaStr founder and CEO Jason Lemkin shares his take on the current SaaS landscape midway through 2024 and what might be coming next in 2025 at the opener to this year’s SaaStr Europa. B2B2C folks are selling to the real world, not tech companies, and they’re doing pretty good. Toast is selling to restaurants and growing 32% at $1.3B.

B2C 57

B2C Non-Profits Contract Growth 57

Salesforce

FEBRUARY 17, 2025

Whether you’re upgrading your current process or looking for fresh techniques, these are the best methods to set you up for a successful year. Let’s explore the most effective sales tactics that help you sell smarter and grow faster. Sign up now Thanks, you’re subscribed! The S.M.A.R.T.

Territory 59

Territory Negotiate E-commerce Objectives and Key Results 59

PandaDoc

MAY 13, 2024

At the bottom, closers will handle objections and get customers to sign contracts. Sales teams might also use document workflow software, such as PandaDoc, to provide seamless contract and invoice generation. In an ideal world, a product would sell itself—but the reality is that this rarely happens.

Contract 52

Contract Legal A/B testing Teamwork 52

Spiro Technologies

JANUARY 3, 2024

On this podcast, I talk with company leaders about how they’re modernizing the business of making, moving, and selling products, and of course, having fun along the way. Keith Smith: Vonco Products is a medical device contract manufacturer and flexible packaging provider for medical devices and consumer products.

Process 59

Process Hospitality Manufacturing Sales 59

Martech

MAY 2, 2025

Its contract renewals. Email: Business email address Sign me up! Your contract renewal rate tanks, sales conversions crash and your reputation is damaged. If it doesnt hold up, no shiny features, discounts and AI-driven acquisition tools can save you. Every failed contract renewal puts a crack in your goodwill.

Contract 110

Contract Trust B2B Price 110

Veloxy

FEBRUARY 15, 2024

Whether you’re a rookie learning the ropes or a vet hunting innovative tactics, our curated guide to essential sales podcasts is your ticket to leveling up your sales game. Expect actionable insights, cutting-edge strategies, and insider knowledge to keep you engaged and selling smarter—all without the fluff.

Gaming 233

Gaming Sell GTM Technique 233

Hubspot

JANUARY 14, 2025

Theyre someone who takes initiative, inspires their fellow salespeople, and drives revenue growth through an innovative approach to prospecting and selling. And, just as I mentioned, thats exactly where sales champions shine theyre not just deal-closers but dynamic professionals who go far beyond the basics of selling. You know this.

Negotiate 78

Negotiate Cross-sell Drivers/motivators Strategize 78