Martech

AUGUST 9, 2024

For brands transforming, this balanced approach is crucial for keeping customer loyalty while attracting new audiences. The National Archives and Records Administration (NARA) aims to digitize 500 million pages of records by September 30, 2026. In the United States, similar efforts are underway.

Territory 120

Territory Transportation Electricity Government 120

SaaStr

MAY 29, 2025

Companies like Bamboo HR and Scale AI are already automating their entire sales and revenue operations using AI-powered customer conversation analysis. The customer journey must be thoughtfully architected, not just automated. Some organizations are running 20,000+ AI-driven interactions across their customer base.

GTM 88

GTM Negotiate Cross-sell CRM 88

Salesforce

OCTOBER 2, 2024

For instance, with the right customer relationship management (CRM) you can install a free chatbot to respond to customers. There are several benefits of AI for small businesses, including: Improved customer service Our research shows that 65% of customers now expect companies to adapt to their changing needs and preferences.

Customer Relationship Management 122

Customer Relationship Management Education CRM Relationship Management 122

Martech

OCTOBER 3, 2024

Navigating the future of digital advertising is no easy feat – especially with programmatic ads set to capture 86% of ad revenue by 2026. Learn how to reach your ideal customers with precision and deliver the right message at the right time. Join Agital and StackAdapt for a live webinar on Oct. 9 at 1 p.m.

Campaign 79

Campaign Customers 79

Martech

MARCH 24, 2025

The sixth edition of Salesforce’s “Connected Shoppers” report found agentic AI to be one of the significant drivers of retail’s continued evolution, with 75% of retailers saying AI agents will become essential by 2026. But AI agents are far from the only thing changing. Email: Business email address Sign me up!

Retail 114

Retail Drivers/motivators Represent Technology 114

Martech

JULY 30, 2024

It’s not just about being seen; it’s about engaging potential customers, clients and audiences in meaningful ways, regardless of where they begin their search journey. As search behavior evolves, achieving better visibility in AI-generated responses is key to your brand being discovered in this new digital marketing era.

Engineering 116

Engineering Objectives and Key Results User Experience Trust 116

SaaStr

JUNE 6, 2025

Slower New Customer Growth. Especially if NRR is falling, not adding enough new customers eventually leads naturally to slowing growth. Customer Success Is Make-or-Break : With new customer acquisition becoming more challenging, retention and expansion within existing accounts becomes critical. This just has its limits.

Territory 95

Territory Growth Price Contract 95

Martech

DECEMBER 12, 2024

Half of all governments worldwide will regulate the use of AI by 2026, per Gartner’s prediction , so make sure you have a compliance framework in place. Early use cases for AI are centered around process automation, efficiency, content generation, and improving the customer experience.

Government 115

Government Technology Technology B2C 115

Martech

DECEMBER 17, 2024

By the end of 2026, however, many B2B GTM teams will be in their strongest position ever. But your C-suite the internal customer who is paying your bills is saying otherwise. This means that a top-notch marketing effort is probably the most cost-effective function in many B2B businesses, particularly on a rolling three-year basis.

GTM 104

GTM B2B X-functional Up-sell 104

SaaStr

FEBRUARY 22, 2021

Google Cloud itself is predicting the Cloud will triple by 2026 or so , and reach $760B in spend in 2025, up from $290B in 2020 (note, I’m extrapolating a year or so from this chart and prediction, which itself is from IDC data): While Google is focused in particular on Cloud infrastructure, it really doesn’t matter.

Product 145

Product Customers 145

SaaStr

FEBRUARY 26, 2025

But how about 2026+? They still do some for their largest customers, and it’s down to about 5% of revenues. Nvidia, Google Cloud, Azure, etc. We’ll see. Salesforce Growth: FY26 $40.9B (guidance) FY25 $37.9B Salesforce Operating Cash Flow: FY26 $14.5B (guidance) FY25 $13.1B But they still lose money here. $40 40 Billion ARR.

Growth 76

Growth CRM Up-sell Service 76

Sales Pop!

OCTOBER 3, 2021

Are you fond of brand promotion, customer service, creativity, or content marketing? The average payout of an IT manager in the USA is $142,530 per annum and is predicted to grow more by 2026. Although investment bankers’ salaries differ from one REIT to another, the average annual pay scale is $200,000 in the USA. Marketing Manager.

Real Estate 219

Real Estate Management Consulting Finance Consult 219

SaaStr

JUNE 7, 2025

But it’s just one data point, albeit across many Ramp customers. The real test will come in 2026 budget planning cycles, where AI is likely to receive significantly larger allocations. Even more telling: OpenAI, despite maintaining market leadership at 33.9%, has actually seemingly lost some ground from its peak share levels.

Growth 110

Growth Represent Government Pipeline 110

Martech

FEBRUARY 27, 2025

Amy Weaver, Salesforce president and CFO, was talking about Agentforce and said: “We are incredibly excited about the customer momentum we are seeing. However, the adoption cycle is still early as we focus on deployment with our customers. For Salesforce customers, that work is being done by Data Cloud.

Construction 110

Construction Government Trust Start-ups 110

Martech

APRIL 17, 2023

Spend across marketing analytics and data infrastructure is forecast to grow from $22 billion in 2022 to $32 billion in 2026 in the U.S., and European Union. That’s according to a new report from Winterberry Group, “From Data to Insight: The Outlook for Marketing Analytics.”

Technology 145

Technology Technology Growth Prospecting 145

Salesforce

APRIL 24, 2024

It’s not possible (yet) in the physical world, but with zero copy integration, that’s how you can handle your customer data. Some of them are reluctant to adopt a customer data platform (CDP) because they don’t want to duplicate data. Their main goal is to provide better customer insights back to their sales and marketing teams.

Customers 124

Customers Transportation Government UX 124

SaaStr

OCTOBER 25, 2023

Bigger Customers Keep Growing, But SMBs Have Slowed A common theme across tech today. Freshworks has 51,700 customers at around $2k ARR, with a quick close of just 25 days. But in contrast to their bigger customers, the macro environment — or perhaps market saturation — has led to slowing growth in this segment in 2023. #2.

Cross-sell 117

Cross-sell Contract Price Growth 117

SaaStr

FEBRUARY 12, 2025

Meet Wyatt Jenkins: From Construction Sites to Chief Product Officer If you want to understand how vertical SaaS companies scale to $1B+ in revenue while staying true to their customers, there’s no better person to learn from than Wyatt Jenkins, Chief Product Officer at Procore Technologies.

Construction 99

Construction Product Represent Technology 99

Martech

APRIL 3, 2025

It specifically states that a sharp hike in tariffs could lead to a broader economic slowdown and potentially contract consumer spending and GDP in 2026, which would, as you might imagine, negatively impact retail sales. Much like the NRF, Deloitte’s outlook also mentions tariffs. Speaking of tariffs, let’s clarify how they work.

Retail 121

Retail Government Territory Price 121

Martech

AUGUST 3, 2022

“We want to create more meaningful intersections between our partners and customers,” says Charlene Charles, head of Dollar General’s DG Media Network Operations. “A A brand wants to engage with the customer and give them the best cereal or the best personal care item. What makes retail media networks valuable? What’s in it for brands.

Retail 120

Retail Networking Profit margin Technology 120

Martech

MARCH 24, 2025

With 70% of agencies, brands and publishers yet to fully integrate AI across media planning, activation and analysis, half of them expect to do so by 2026, signaling a critical turning point for the industry. More than 80% of companies that havent fully scaled AI have a timeline for adoption, and half expect full integration by 2026.

Government 79

Government B2C Strategize Campaign 79

Highspot

AUGUST 13, 2024

Key Takeaways Focus on defining clear roles, aligning on a shared vision, invest in the right tooling, and always communicate Organizations that prioritize alignment with marketing are nearly 3x more likely to exceed new customer acquisition targets. Did you know?

GTM 105

GTM Sales Pipeline Quota 105

SaaStr

MAY 31, 2021

The customer velocity, the growth in pipeline, are just awesome.” And $50B ARR by 2026. Salesforce continues to see Cloud and its own products grow at an incredible rate. Salesforce had its best quarter ever, exploding to 23% growth at $24B+ ARR. “I’ve never seen a quarter like this. It was incredible.

CRM 123

CRM Growth Trust Pipeline 123

Heinz Marketing

APRIL 2, 2025

Well be doing these events quarterly throughout 2025, so make sure to bookmark your questions related to GTM Orchestration, Customer-led Growth, and 2026 planning, and keep a look out for those invites coming to your inbox in the coming months. Want to chat? Email us for a free brainstorm session!

Pipeline 57

Pipeline GTM B2B Follow-up 57

Search Engine Land

JULY 29, 2024

It’s not just about being seen; it’s about engaging potential customers, clients and audiences in meaningful ways, regardless of where they begin their search journey. As search behavior evolves, achieving better visibility in AI-generated responses is key to your brand being discovered in this new era of digital marketing.

Engineering 131

Engineering Objectives and Key Results Trust User Experience 131

Salesforce

MAY 31, 2023

Regardless of industry or what you’re selling, delighting your customers is key to your success — where trust, personalization, and seamless interactions intersect. But pleasing your customers isn’t just about meeting their needs — you need to be one step ahead. But making customers happy is often easier said than done.

Government 98

Government Customers Trust Service 98

SaaStr

APRIL 28, 2025

The data from support shows that well-trained AI agents consistently perform in the top 10% of all agents for customer satisfaction. Across 130,000+ chats, users consistently express gratitude and satisfaction with AI interactions, with numerous examples of customers explicitly thanking the AI for its help.

Negotiate 93

Negotiate Contract E-commerce Price 93

Martech

MAY 10, 2024

billion by 2026. Podcast Advertising Revenue Study: 2023 Revenue & 2024-2026 Growth Projects.” podcast revenue is expected to grow 12% to reach $2 billion — up from 5% growth last year — according to a new IAB/PwC study. Podcasts are projected to reach $2.6 Monthly U.S. podcast listeners now number 135 million, averaging 8.3

Sports 111

Sports Strategic partnership Networking Entertainment 111

Search Engine Land

OCTOBER 3, 2024

Navigating the future of digital advertising is no easy feat – especially with programmatic ads set to capture 86% of ad revenue by 2026. Learn how to reach your ideal customers with precision and deliver the right message at the right time. Join Agital and StackAdapt for a live webinar on Oct. 9 at 1 p.m.

Campaign 79

Campaign Customers 79

Sales Pop!

DECEMBER 13, 2022

trillion by 2026. It also gives companies access to real-time data on a larger scale than ever before, which can improve decision-making, increase productivity, and enhance customer service. Improves Customer Experience. Customer experience is one of the key factors for sales. What Is Workplace Automation?

Lead generation 130

Lead generation Pipeline Sales Customer Relationship Management 130

Martech

AUGUST 3, 2023

20% to 30% of customer service and support agents will be replaced with generative AI by 2026, according to Gartner. Uma Challa, Gartner’s customer service expert, says this is shortsighted because the technology isn’t yet up to the task. India is in first place with 75% of its citizens finding AI trustworthy.

Product 98

Product Niche Customer Relationship Management Relationship Management 98

Martech

JUNE 3, 2022

billion by 2026. Billion in 2026. Program Recognition: Master of Science in Marketing and Graduate Certificate of Specialization in Brand and Customer Management. In fact, global digital advertising and marketing are predicted to reach $786.2 The current U.S. market is estimated at US$179.4 Billion for 2022, accounting for a 38.6

Networking 119

Networking Retail Education Consult 119

Martech

JUNE 4, 2025

More than one-quarter (29%) of marketers believe advanced AI-driven content generation and analytics will drive the most significant changes in email marketing in 2025, while 70% predict up to half of their email operations will be AI-driven by 2026. Another 18% expect AI to handle 50-75% of their email marketing tasks.

Drivers/motivators 56

Drivers/motivators Retail Strategize Technology 56

Salesforce

DECEMBER 14, 2022

Reason 1: Discover how the Slack platform boosts productivity Reason 2: Learn more about Salesforce Customer 360 and create connected experiences Reason 3: Unlock the value of real-time customer data with Customer Data Platform powered by Genie Reason 4: Explore different career paths in the Salesforce ecosystem Ready to Seize the Trail?

Start-ups 98

Start-ups CRM Technology Technology 98

Salesforce

OCTOBER 14, 2021

Salesforce’s technology helps companies of all sizes deliver customer and employee success from anywhere. The customers, partners, and technology professionals that make up the Salesforce ecosystem are seeing endless growth and opportunity. trillion in new business revenues worldwide by 2026. new jobs by 2026.

Retail 98

Retail Technology Technology Follow-up 98

Martech

MAY 23, 2023

With many marketing organizations using solutions with artificial intelligence baked in, and many now scrambling to test use cases for readily available generative AI, Andrew Frank, VP distinguished analyst at Gartner, steps forward with a modest proposal: Develop a custom AI model for your brand. And the first use case for it? Get MarTech!

Represent 104

Represent Presentation Process Closing 104

Martech

APRIL 8, 2024

By 2026, search marketing will lose market share to AI chatbots and other virtual agents, with traditional search engine volume dropping 25%. Say you’re on a customer service hold waiting for the insert brand tier chatbot to get back to you, and you’re getting a little, “OK, when is the person going to get back to me?”

B2B 121

B2B B2C Conversion Pitch 121