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AI-powered martech news and releases: September 12

Martech

AI is expected to produce 48% of social media marketing content by 2026, according to a Capterra study. Oracle Cloud CX enhances personalization and improves upsell and cross-sell conversions. Market research analysts have the lowest unemployment rate, 3.2%, according to the same study.

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The Vertical SaaS Gold Rush: Why Non-Tech B2B Is Growing 250%+ Faster

SaaStr

The ones selling outside of tech? TL;DR: While most public SaaS companies are growing at 8-10%, the companies crushing it are those selling outside the tech bubble – restaurants, construction, logistics, and e-commerce. But for 2025-2026, non-tech verticals have less AI distraction competing for budget dollars.

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AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

SaaStr

We’re seeing the earliest AI Account Executives handle: Existing Customer Expansions : “I need 5 more licenses” – simple add-ons that don’t require relationship selling Routine Renewals : Annual subscriptions with standard terms and minimal complexity Inbound Product Inquiries : Qualified prospects seeking specific information (..)

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Why Most SDRs Will Be AI SDRs In 2026+. It’s Not Just About Productivity.

SaaStr

And … 95% of human SDRs fundamentally don’t understand what they’re selling. Complex deal negotiation, relationship building, and strategic selling still require human judgment. After all, you can train an AI SDR on everything. On every page of your website, every piece of collateral, every objection. But SDR work?

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How Anthropic Rocketed to $4B ARR — And Why Your B2B Playbook May Already Be Obsolete

SaaStr

Churn vs. Expansion Revenue In token-based models, expansion revenue isn’t about selling more seats—it’s about customers consuming more tokens as they build larger applications. Anthropic’s “customers” can go from $0 to $100K+ monthly usage without ever talking to a salesperson.

B2B
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Why AI Has Taken Longer to Come to Sales Than Coding with Artisan’s CEO

SaaStr

AEs Want to Sell, Not Admin—AI Will Handle the Rest The Hard Data : Average AE spends only 28% of their time actually selling. Timeline for Improvement : Expect culturally-aware AI models by late 2025/early 2026 as training datasets become more globally representative. The other 72%?

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It’s time for B2B marketing to understand its GTM role

Martech

B2B marketers still dont know how to sell the pen on marketings extraordinary contributions as a multiplier of business performance. That means that in this example, marketing helps sales sell $8 million in deals for about 20-25% of what sales would require without marketings assistance.

GTM