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How Have You Helped Your Customers Improve Their Outcomes?

Partners in Excellence

It’s easy to lose focus on our customers. The key issue is, “How have you helped them improve their outcomes in the past year?” This isn’t driven by some airy concept of customer-centricity, though that’s very nice. They buy to achieve results.

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Field Sales: How to Improve Your Sales Productivity Quickly

Veloxy

As a sales leader, your efforts directly impact the company’s stability and growth. However, with increasing competition combined with a limited budget and sales personnel, reaching your quotas can be challenging. While you may want your sales team to focus on selling, they also spend much time on administrative tasks.

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First You Create Value

Iannarino

The Gist: Your clients measure your performance by the value of the conversations they have with you. Your intentions can spoil the outcomes you hope for by preventing the conversation from being valuable to your contacts. No more pushy sales tactics. Too Little Value.

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The Only Two OKRs for Sales

Iannarino

The more you focus on these major outcomes, the better your results. Your goals and measurements should be based on these two outcomes. Grove introduced OKRs in his book High Output Management , outlining his approach to getting the right things done and continually improving results.

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5 ways to evolve agile for real business results

Martech

You may have heard “agile is dead.” Agilists have overused buzzwords, promoted processes and transformations over people and treated agile like a religion rather than an evolving approach to better ways of working. I’m here to tell you there’s truth in these accusations. There is another side to the agile story.

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How to adapt your marketing for the new era of data analytics by Salesforce

Search Engine Land

For one, the ways companies collect user data have been under the microscope, and policies from Apple and Google are forcing marketing data analytics changes across the board. Also, customers are more thoughtful than ever about what information they’re willing to share and how it’s being used.

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The Best Open-Ended Discovery Question

Cerebral Selling

When it comes to running high-impact sales discovery, one of the areas so many reps struggle with is asking engaging discovery questions that customers actually want to answer! And the best part is, you can actually build your own version of this question from scratch using a tool I call my “open-ended discovery question builder”.