Remove blog tag customer-service
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B2B SaaS SEO: Mapping your keywords to the customer journey

Search Engine Land

This article builds on my previous one, emphasizing the importance of aligning SEO with the customer journey , specifically for companies that provide software as a service (SaaS) that market to other businesses (B2B). Understanding SEO and content for a smooth customer journey 1.

B2B 116
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Scaling personalized experiences: From anonymity to insight

Martech

Strategic content organization: The power of tagging Content tagging emerges as a pivotal initial step in the journey toward creating personalized user experiences. Strategies for effective digital asset tagging Effective content organization and management begin with a robust tagging system. Journey stage tagging.

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3 DAM considerations before adopting genAI

Martech

Imagine the images, tech art, blogs, stories, and pages of important information like FAQs, definitions, product specification or pricing tables, one could create in a fraction of the time your team did before. Every organization’s products and services should have unique selling points and provide compelling and distinguishing features. (For

Niche 114
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How consumers are contacting brands on social media this holidays

Martech

Chances are, brands will be hearing from customers on social this holiday season. Communicating with shoppers over the channels they prefer is an important part of customer experience and the customer journey. How brands merge customer profiles from different channels also makes a difference. Discovering new products.

Contact 123
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HubSpot’s October 2023 releases: The manager’s guide

Martech

Stretch your resources with generative AI blog posts, subject lines and more (beta) If your team and budget have shrunk, these generative AI capabilities enable you to do more with less and make sure you spend your time on the tasks that matter most. This is similar to the recently released custom property functionality of the campaigns tool.

Contact 101
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What to Track About Your Competitors

Iannarino

Win customers away from your competition. If this idea is new to you, you may be surprised to find your competitor has tagged your company on your client’s record in their CRM. Maybe it’s service. Let’s say that out of twenty contests, your competition won four deals where the primary compelling reason to change was service.

Price 329
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Mapping the customer journey for SEO and marketing success

Search Engine Land

Before embarking on a shopping journey, customers often find themselves in a state of awareness where a specific need or desire has sprouted in their minds. During the purchasing decision process, a customer navigates a rich landscape of exploration and contemplation. This leads to more impressions, traffic and increased brand loyalty.

Customers 130