ClickFunnels

OCTOBER 6, 2021

Of those two parts, it’s the first — defining your target market — that we’ll focus on here. The first chapter of Russell Brunson’s bestselling book, Traffic Secrets , is titled “Who is Your Dream Customer?”. The first chapter of Russell Brunson’s bestselling book, Traffic Secrets , is titled “Who is Your Dream Customer?”.

Sell 215

Sell Up-sell Negotiate Follow-up 215

Martech

APRIL 16, 2024

What matters is that you reach your customers when they need to be reached, with the right experience. What matters is that you reach your customers when they need to be reached, with the right experience. Real-time marketing is not so much having all the answers all the time, but giving customers what they need, when they need it.

E-commerce 95

E-commerce Hospitality Customers Strategize 95

Search Engine Land

JANUARY 10, 2024

What is happening in the industry, thinking bigger than SEO? What is happening in the industry, thinking bigger than SEO? Audience insights: Has anything changed about how customers search or buy your product or service? When did you last map the customer journey? Still, it is good to do your research.

Strategize 136

Strategize Launch Start-ups Engineering 136

SaaStr

SEPTEMBER 7, 2023

Dear SaaStr: What Are The Best Ways to Retain Your Customers in SaaS? A few things that always work to drive down churn in the early days — and later: Make sure you have a strong Head of Customer Success … whose #1 goal is reducing churn. Too many early-stage VPs of Sales don’t have a strong “wing person” running customer success.

Customers 97

Customers Meeting Up-sell Prospecting 97

Search Engine Land

APRIL 16, 2024

What matters is that you reach your customers when they need to be reached, with the right experience. Real-time marketing is not so much having all the answers all the time, but giving customers what they need, when they need it. Don’t follow the pack — be a leader Read the 2024 Gartner® Magic Quadrant for Customer Data Platforms.

E-commerce 79

E-commerce Hospitality Strategize Follow-up 79

SaaStr

AUGUST 16, 2022

We’d all love to run 100% PLG SaaS companies that magically self-replicate customers. And it does happen, sometimes. A customer conference. It took me a while as a SaaS CEO to see that a customer conference was worth it. Even if you start small, with just a half-day event and 20-30 customers.

Niche 104

Niche Prospecting Start-ups Up-sell 104

SaaStr

NOVEMBER 12, 2021

You can’t hire some magic salesperson to “get you more sales”, at least not at first. The answer to your problems is not a magic salesperson. Once you have 10, 15, 20 customers … you can hire someone to help. But the magic will be implementing the playbook you already figured out, just full-time. A bit more here.

Start-ups 130

Start-ups Growth Product Closing 130

Martech

MARCH 22, 2024

Enhancing the creative approach to improving existing processes leaves us in a position to focus more on creativity and optimization. Enhancing the creative approach to improving existing processes leaves us in a position to focus more on creativity and optimization. Perplexity AI, a real-time AI-powered search engine for the web.

Strategize 91

Strategize Campaign User Experience Start-ups 91

SaaStr

AUGUST 31, 2022

100k+ Customers are Now 50% of Revenue — At $1B in ARR. It’s $100k+ customers are now the fastest growing segment, and more than half their revenue is from these bigger customers. Still, it’s big customers are barely 1% of its customer base of 151,000. #2. 5 Interesting Learnings: #1.

Growth 105

Growth Pipeline Engineering Customers 105

Cerebral Selling

JUNE 28, 2021

Yet in sales, we ask our reps to go out and ask our customers similarly contentious questions all in the name of moving our deals forward. It’s empathetic : you’re demonstrating a strong sense of self-awareness to your customer in ensuring your question and the reason behind it are clear and well-received. That’s it!

Customers 194

Customers Follow-up Start-ups Up-sell 194

Search Engine Land

APRIL 30, 2024

For eight years, no one thought that would ever happen, but it did. The Google interface we know today will be gone in less than three years. As ridiculous as this prediction may seem, I remember back in 2004 when Google.com finally overtook Yahoo.com. Now, think about this. What’s the best sushi restaurant near here? Is SEO dead?

User Experience 109

User Experience Niche Service Closing 109

Veloxy

AUGUST 28, 2023

Call it magic, call it cheating. Thanks to our increasingly hectic lifestyles, nobody’s got time to waste anymore. Especially not on strangers trying to hawk one thing or another. Factor in the relentless competition and it’s literally the worst time to be a salesman. Did someone say hypnosis? But why and how exactly does it work?

Technique 130

Technique Sales Prospecting Up-sell 130

SaaStr

MARCH 22, 2024

The path to Cheif Revenue Officer (CRO) is different for many people. Tracy Young , CEO and co-founder at TigerEye, sits down with three CROs to talk about how they navigated the journey to revenue leader. After switching to SaaS, she started as an SMB sales leader with no prior management or SMB sales experience.

Finance 95

Finance Territory Quota Presentation 95

Partners in Excellence

AUGUST 9, 2023

As is typical of most sales processes I look at, this process described all the things they needed to do to the customer to persuade them to buy their solutions. In the last 8 years, we’ve become more sensitive to the customer buying process. This team displayed that sensitivity to the customer buying process.

Process 96

Process Sell Customers Trust 96

SaaStr

MARCH 1, 2024

They’re trying to figure out what will happen with GenAI and share what they’re observing today so startups and incumbents can take advantage of it to build significant value. The Pace of AI is Increasing Dramatically Something ground-shifting has been happening over the last five years — the pace of innovation.

E-commerce 95

E-commerce Legal Launch Electricity 95

Partners in Excellence

FEBRUARY 9, 2023

We leap into action demonstrating how our products answer the customer’s question, we talk about how we are the right company to “help” them. Their jobs are to find more customers asking for help, looking to change, possibly buy. Our outreach strategies focus on a single message: “We can help you!!!!

Education 109

Education Prospecting Customers Trust 109

SaaStr

JANUARY 12, 2024

Is it the end of an era for customer success in SaaS? We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Customer Success Is Vulnerable to Cuts Jason shared that he didn’t realize how vulnerable customer success was to cuts until 2023. Let’s dive in.

Customers 98

Customers GTM Growth Clients 98

SaaStr

MARCH 20, 2024

Learnings as a Partner at Founders Fund Some nuances prevent deals from happening that Sam wasn’t aware of at the beginning. There is less money to spend today, and even if you have money, there is so much more focus on efficiency metrics in addition to growth, and you might not be encouraged to spend it as you once were.

Quota 101

Quota Finance Drivers/motivators GTM 101

Partners in Excellence

JANUARY 26, 2021

We’ve mechanized the process, focusing on our efficiency and less the customer buying experience. We focus on the numbers and not what the numbers mean. Customers become widgets in our efficient sales strategy. The percent of customers abandoning their buyer’s journey with no decision made is very high-at 53%.

Process 129

Process Sales B2B Quota 129

Martech

APRIL 14, 2022

They take those analytical insights and turn them into words, pictures and messages that entice the customer to make the next click on that web site, text or email message. For numbers alone will not get the customer to click — it takes a message to turn a prospect into a customer. Then the internet happened. Somers said.

A/B testing 110

A/B testing Gaming Campaign Prospecting 110

Veloxy

JUNE 17, 2021

Your customer relationship management software should already be measuring the following metrics. We’ve all heard the saying over and over; time is money. Unfortunately, there isn’t really a method to calculate how resourceful we are with our time. This intriguing value is what we refer to as sales velocity. What is Sales Velocity?

Pipeline 306

Pipeline Non-Profits Sales Quota 306

The Lost Book of Sales

JANUARY 31, 2024

In strategic sales, it's incredibly common for salespeople to decrease their activity and reduce their involvement with their customers when the signatures are exchanged, whereas experienced sales professionals know that the real work between your organizations is only about to begin. What can the seller do?

Sports 105

Sports Drivers/motivators Clients Contract 105

SaaStr

OCTOBER 18, 2023

For those in the business of getting customers for their companies, you might be expected to cut down on spend, yet you’re still expected to grow the company and find ways to sell. The takeaway — The bottom bar of fewer but higher quality leads was more conducive to getting customers than the top bar of more volume. The good news?

Tradeshows 96

Tradeshows Closing Campaign Follow-up 96

Martech

SEPTEMBER 23, 2022

It’s not magic, it’s martech. Then, after several months, you blame the vendor or your team when the magic martech you’ve purchased doesn’t deliver what you needed or expected. Terrible execution. These mistakes also apply to my forays into entrepreneurship. ” The secret sauce.

Technology 101

Technology Technology Appointment Launch 101

Martech

MAY 16, 2022

As you step off the train armed with a wand, sweet robes and cache of spells, you’re ready to help your company thrive with martech magic. Thinking of your company, you break out your MOpsrauder’s Map , and state, “I solemnly swear I’m trying to help customers,” and the options magically appear with their pros and cons.

Government 77

Government Drivers/motivators Quota Pipeline 77

Partners in Excellence

AUGUST 10, 2022

” Many of these seem to be focusing on that very first conversation with the customer. When this happens, the “experts” have another tactic or technique, “Just do this…” Don’t get me wrong, sometimes these tactics are useful. I’ve leveraged some myself. But they are seldom sustainable.

Objectives and Key Results 87

Objectives and Key Results Quota Technique Gaming 87

ClickFunnels

JANUARY 13, 2022

If you’ve never watched a Soap Opera before, the stories rely on open-ended, high-drama episodes that hook the viewers in and keep them coming back every single day to find out what happens next. The post Creating a Soap Opera Sequence That Sells [GUIDE] appeared first on ClickFunnels. But what is the Soap Opera Sequence? First thing’s first.

Sell 263

Sell Up-sell Education Follow-up 263

Highspot

OCTOBER 6, 2022

Leaders from AWS, Siemens, Slack and more attend Highspot’s annual global customer conference to drive sales productivity with sales enablement. 6, 2022 — Highspot , the sales enablement platform that increases sales productivity, today announced its third annual global customer conference, Highspot Spark 2022.

Customers 97

Customers Government Strategize Pipeline 97

Salesforce

JUNE 21, 2022

At Salesforce, events help us build our customer base and accelerate business. They offer opportunities to connect with customers, providing experiences that grow loyalty. ” Marc has always had a clear vision about how events connect with customers and drive results. . Let your customers do the talking.

Launch 98

Launch Drivers/motivators Networking Start-ups 98

Search Engine Land

OCTOBER 12, 2023

In the era of E-E-A-T , it’s not just websites that need top-notch standards for visibility and conversions. SEO professionals also need to step up. I’ve talked to many colleagues, and many struggle with nailing down their areas of expertise. Consider someone claiming expertise in every aspect of SEO.

Niche 116

Niche Strategize Clients Service 116

Partners in Excellence

JULY 19, 2021

We know that customers are moving increasingly to a digital buying journey, supported by sales. The customer’s digital buying journey is critical to all of us in sales and marketing. The customer’s digital buying journey is critical to all of us in sales and marketing. SEO becomes important. SEO becomes important.

Education 111

Education Start-ups Follow-up Up-sell 111

Search Engine Land

DECEMBER 18, 2023

If you’ve been wondering, I want to share the top five social media platforms you should focus on for business growth. It means vast brand awareness and customer service opportunities on this bustling social media platform are just a click away. That’s the number of social media users worldwide. With a staggering 2.9

Networking 124

Networking Trust Represent Entertainment 124

Partners in Excellence

APRIL 2, 2022

For example, a VP of Sales may be concerned about improving sales productivity, sales ops may be concerned about the data they need for analytics, customer service may be concerned about easy user interfaces to maximize their productivity. We know that most complex B2B buying is a consensus process. As sellers. And they fail!

Objectives and Key Results 136

Objectives and Key Results Finance B2C Meeting 136

Partners in Excellence

NOVEMBER 9, 2020

If you think of that trip, it’s a lot like our customer’s buying journeys. But things happen. Sales people can help customers navigate their buying journey–much like my colleague helped us reach our destination on time. They helped hundreds of customers navigate similar journeys before.

Construction 105

Construction Follow-up Start-ups Meeting 105

SaaStr

AUGUST 16, 2021

Customers care about relationships, and nothing replaces a human available to help whenever you need something.” The best place to put that incremental dollar on the revenue team is in existing customers. “ Product team is closer than ever to customers/users ” – Philip Cuter, CEO, Paper.

Referrals 128

Referrals Relationship Management Account management Growth 128

Martech

JUNE 29, 2023

As soon as TikTok became popular, many marketing teams jumped on board without considering if this made sense for their customers. Instead, you should focus on better sources for ideas, such as your customers, the people in your team (especially the most junior ones) and non-business fields. Innovation doesn’t need a pitch deck.

Non-Profits 111

Non-Profits Technique Appointment Pitch 111

Martech

AUGUST 2, 2022

Online shopping is like magic to the customer. For the online retailer, it is anything but magic. Unseen by the customer is the network of manufacturers, shippers and warehouses that meet demand with supply. Unseen by the customer is the network of manufacturers, shippers and warehouses that meet demand with supply.

E-commerce 88

E-commerce Retail Cross-sell Teamwork 88