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7 Proactive Steps to Improve Customer Loyalty 

Salesforce

Poor customer service is the number one reason customers leave. In our State of Marketing report, we found that 53% of customers expect companies to anticipate their needs, but only 33 % say most companies address service issues proactively. Measure, analyze, and adapt Proactive service isn’t a one-time fix.

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The Competitive Edge in B2B Profitability? A Joyful Workplace

Heinz Marketing

Better customer experiences: Joyful employees tend to deliver better customer service, leading to higher customer satisfaction and loyalty. Healthier employees: Joy is linked to better mental and physical health, reducing absenteeism and healthcare costs. Promote work-life balance. Encourage open communication.

B2B
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Why Purpose-Built Agents are the Future of AI at Work

Salesforce

Whether that’s helping sales reps nurture leads, brainstorming campaign ideas for product marketers, or deflecting customer service calls, these purpose-built agents are focused on one specific job, and doing it exceedingly well. In healthcare, an agent could help patients identify the right doctor based on their symptoms, needs and location.

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How to End a Sales Email: Closing Statements & Tips From a Quota-Carrying Salesperson

Hubspot

Closing statements are your best chance to impress upon the reader that they should contact your sales team, register for your event, or take advantage of a promotional offer. Be so inspired by your email that they contact a competitor that offers similar products or services. Offers social proof of the value of the proposed services.

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How Walmart, BMW and Heinz use AI partnerships to grow their business

Martech

Microsoft and JPMorgan Chase: Advance financial AI Microsoft and JPMorgan Chase expanded their collaboration to develop advanced AI models for financial services. This is estimated to cost healthcare systems $100 to $300 billion annually. Dig deeper: AI readiness checklist: 7 key steps to a successful integration 2.

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What is marginal revenue and how does it work?

PandaDoc

Selling additional products or services usually sounds like a good thing, but thats only true when every extra sale contributes to your overall bottom line. Marginal revenue (MR) is the revenue added by your last sale of a product or service. Unfortunately, keeping track of those numbers can get a little complicated.

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How AI Can Help MedTech Organizations Transform Order Management

Salesforce

Customer service and sales representatives spend a lot of valuable time trying to answer constant inquiries of where is my order? Life Sciences Cloud revolutionizes order management for MedTech organizations by taking advantage of advanced AI capabilities and autonomous agents to extend your workforce and service customers 24/7.