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A Proven UX Research Process to Redesign Your Website

ConversionXL

You can throw away years of incremental gains in UX and site performance—unless you have a battle-tested process. I’m going to walk you step-by-step through our company’s UX research process for site redesigns—the role of each aspect, how long each should take, and what, generally, each entails. Website redesigns are a huge risk.

UX 131
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How to Improve Mobile UX with Digital Wallets

ConversionXL

While the BI Intelligence Report indicates that mobile still only accounts for a relatively small portion of total present day retail sales, data from Statista projects that mobile commerce soon will represent the lion’s share of traffic and transactions online. Complex site navigations/menus don’t translate well on mobile (poor UX).

UX 88
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The Problem with Password UX (and How to Fix It)

ConversionXL

When these UX problems pop up, they cause friction. Why Is Password UX a Problem? If you want to stick with the traditional username / password authentication process, at least take the time to optimize it and improve the UX. Advantages… You can reduce password requirements, making the UX marginally better.

UX 106
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How To Identify & Improve Crappy UX Issues

ConversionXL

This is the conclusion from researchers at Missouri University of Science and Technology who used eye tracking software and infrared cameras to monitor student’s eye movements as they scanned different elements of educational web pages such as menu, logo, images, social icons and the like. image credit. How well they targeted traffic.

UX 113
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Destination Drupal 10: A CMO’s roadmap for upgrade success

Martech

Urgency and opportunity: The Drupal 9 end-of-life In the face of this transition, TMotions, a Drupal service provider, casts the end-of-life event positively in a blog post : “Drupal 9 EOL represents a new beginning rather than an end. It’s an opportunity for growth, innovation, and embracing the next evolution of Drupal.

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A CX reality check: When good intentions meet clunky execution

Martech

My contract is ending soon, and the flier invited me to set up an appointment to speak with a sales representative over the phone to find a new package to switch to before my promotional pricing ends. A significant source of friction is a customer going to a store or reaching out via a call or chat to speak with a representative.

Meeting 99
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Future-proofing digital experience in AI-first semantic search

Search Engine Land

Understanding AI-first semantic search Semantic search represents a quantum leap in the world of search engines. UI/UX and workflows. Decoupled CMS and a flexible platform allow businesses to adapt to new technologies and integrations, ensuring brands are always ready at the forefront of digital innovation.

UX 119