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I Learned How Sales Champions Drive Deals Forward — Here’s What You Should Know [+ Recent Data]

Hubspot

This forward-thinking mindset often involves introducing additional resources, offering post-sale support, even proactively identifying opportunities to enhance the client experience for a prospect. If you want to attract and engage a sales champion, equip them with the best of the best tech.

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Autonomous vs Assistive Agents: Which is Right for Your Small Business?

Salesforce

Technology is becoming more innovative with every passing day. One of the most exciting developments in technology is the rise of autonomous and assistive agents. Assistive agents are AI-driven systems designed to assist humans by providing support and information during various tasks.

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AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

SaaStr

What’s happening now is the migration of this capability from post-sale support to pre-sale interactions. Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. Companies like Decagon and Intercom have proven AI can handle complex workflows autonomously.

Territory 107
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Unlock the real value of genAI in martech

Martech

AI sales support. AI tools assist in identifying customer needs, generating personalized sales messages, taking meeting notes, automating prospecting, gamifying team training and analyzing CRM data. AI copy generation/writing.

Niche 128
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How to align your martech COE with organizational and go-to-market goals

Martech

Sales and support Role: Streamline the customer acquisition process while providing exceptional post-sale support. Sample goals: Shorten the sales cycle by 20%. Achieve a 95% first-response rate within 2 hours for support queries. Increase retention rates by 15% year over year. Processing.

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What Is Partner Enablement and How to Create a Successful Strategy

Highspot

Leverage technology to streamline enablement A partner portal is just one option. A true enablement platform is even better because it centralizes all up-to-date, on-brand marketing and sales assets in one place. According to Gartner, 49% of sellers report being overwhelmed by the technologies needed to do their work.

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Win Rates, Are You Important To Your Customer? Posted on February, 2025

Partners in Excellence

Is it something unique about their products, the absence of competition, clever marketing/outreach programs, leveraging thought leadership, something in their sales process, their pricing? Are they using tools and technologies in unique ways, is it their technology stack? Is there something unique about their sales teams?