SaaStr

DECEMBER 4, 2023

With the turbulence in the market in 2023, sales cycles have only been getting longer and a lot more complicated. At this year’s SaaStr Annual , CEO and co-founder of Capchase Miguel Fernandez and Director of Marketing Rose Johnson share five tips for getting sales right in any market. Lay out the sales process early on.

Contract 89

Contract Price Healthcare Commission 89

Iannarino

JULY 17, 2021

The last few years have seen a steep rise in the number of sales organizations, salespeople, and faux entrepreneurs who are determined to reduce prospecting to a commoditized transaction, much like they did with the discovery call. The cloven-hooved people who decided to automate this call were not thinking about how they might help you.

Conversion 300

Conversion Clients Gaming Prospecting 300

Hubspot

AUGUST 12, 2022

But, they don’t have any cash and would like to pay with a credit card. To accept the customer’s payment, you’ll need a payment gateway, or point of sale (POS) terminal to obtain payment information by card or mobile device. You’ll also need a payment gateway to accept customers’ payments.

E-commerce 59

E-commerce Technology Technology Service 59

Hubspot

FEBRUARY 13, 2023

In fact, shoppers use credit, debit, and mobile app payments for a majority of their transactions, accounting for 60% of total payments in 2021. That means selecting a credit card processor that supports your business effectively. What is a credit card processor?

E-commerce 50

E-commerce Retail Healthcare Price 50

Hubspot

MAY 20, 2022

If so, you’ve already experienced the benefits of ACH payment. billion ACH payments covering $72.6 ACH payments touch our lives in so many ways that customers now expect the convenience that they offer. That’s good news for you because ACH payments can also save your business money and reduce the risk of fraud.

Territory 62

Territory Government Retail Start-ups 62

Hubspot

APRIL 23, 2020

If you're not offering your customers multiple ways to make payments online, you're leaving money on the table. While there's no way to escape some transaction fees and currency fees, there are ways to reduce payment processing costs and receive payments online for free. Why Should You Use Payment Processing Software?

Price 93

Price Trust Process Follow-up 93

Hubspot

DECEMBER 16, 2022

You know you want to get started sending and receiving ACH payments, but is an ACH API the right way to do it? How to Get Started with an ACH API. In action, it’s a way to allow your website, app, or finance software to make or accept ACH payments securely. You don’t want to display a payment processor’s checkout portal.

Finance 60

Finance CRM Territory Networking 60

Hubspot

JUNE 15, 2022

billion eCheck payments made in 2021 , according to Nacha, the organization that maintains the eCheck network. If you want your business to get in on some of those billions, read on to learn what eChecks are and how they work. How does eCheck work? This is usually done through an online payment gateway.

Process 51

Process Networking CRM Start-ups 51

Sales Pop!

AUGUST 15, 2022

The quick emergence and acceptance of new currencies, however, have far-reaching effects that begin with banks and end with consumers. Crypto payments may not be the standard way to buy things yet. However, with its growing popularity, it is being used as a payment method to buy several products and services. Secured Payments.

Real Estate 52

Real Estate Price Contract Retail 52

Hubspot

MAY 9, 2022

Whether you’re a freelance designer or the leader of a sales team, you’ve got more important things to do than manually bill your customers. But a freelancer and a sales team won’t have the same billing process, so they shouldn’t have the same invoicing software. HubSpot Payments : Best Invoice Software Overall. Credit - 2.9%.

Clients 61

Clients CRM Start-ups Service 61

Hubspot

JANUARY 3, 2022

If you’re a HubSpot user , your CRM is also connected with your sales, service, marketing, and operations software. But what about your online business and your need for conducting payments? CRM Payments. Integrating Payments and CRM. How does integrating payments and CRM benefit your customers?

CRM 70

CRM Customers Contact Price 70

Hubspot

JANUARY 5, 2022

Frictionless payments represent the opposite of that frustrating experience: an easy, trouble-free way to buy what you need at any time. Any digital business that takes payments needs to consider the growing expectation of frictionless payments as part of its customer experience. Advantages of Frictionless Payments Systems.

Retail 67

Retail Drivers/motivators Technology Technology 67

Salesforce

AUGUST 24, 2022

How do you balance the online and in-store retail shopping experience? How do you contend with a more complicated path to purchase? How do you keep customers satisfied and spending at the same time? But it also means giving customers greater flexibility when browsing and buying, no matter how they choose to shop.

Retail 98

Retail Angle Networking Start-ups 98

Sales Pop!

MAY 15, 2023

By streamlining your invoicing process and improving your payment terms, you can accelerate your cash flow and reduce your financing costs. In this article, we’ll provide you with eight tips on how to use ecommerce invoicing to improve your cash conversion cycle. This will help you avoid confusion and ensure timely payment.

Conversion 52

Conversion Non-Profits Finance Profit margin 52

PandaDoc

APRIL 24, 2023

If you’ve been on the internet long enough researching invoices, the one common element you’ve likely found while clicking links is that your invoices should have payment terms (also referred to as “payment terms and conditions”). For example, do you expect to receive payment in 7 days? Do you expect payment by check?

Contract 52

Contract Legal Clients Construction 52

Beeketing

MAY 13, 2021

You are getting traction, you are making sales, you are scaling, you are imagining all the things you can sell on your online store… And all of a sudden, a Paypal Hold NIGHTMARE happens to you. If you are running an online business and accepting credit card payments, a hold on your payment account is definitely a disaster.

Trust 52

Trust Strategic partnership Strategize Growth 52

SaaStr

SEPTEMBER 30, 2019

Payments can be facilitated on a mobile device in a variety of ways. Tablets or phones can be transformed into a formidable payment platform by swiping or inserting cards with hardware plugged into the mobile device. Protect payment information. By Rob Nathan, EVP, Integrated Solutions at CardConnect.

Technology 57

Technology Technology Networking Process 57

Hubspot

JULY 21, 2020

In 2020, the company began rolling out an online payment feature. According to the brand, the WhatsApp payments tool will allow payments to be accepted by brands with WhatsApp Business pages for a 3.99% processing fee. How WhatsApp's Payment Feature Works. But WhatsApp didn't stop at Business pages.

Territory 97

Territory Launch Promote Campaign 97

Hubspot

AUGUST 24, 2018

If you’re an entrepreneur running a business, you understand how important it is to stay on top of finances. Wave allows you to manage accounts receivable, generate financial statements, and connect an unlimited amount of credit cards and bank accounts. xTuple PostBooks. And -- better yet -- they’re free. One downside of Wave?

Finance 81

Finance X-functional Start-ups Clients 81

ConversionXL

JULY 7, 2019

If you run an ecommerce shop, you’re always trying to boost your sales. Here’s how to increase the conversion rate of your ecommerce site. Also, see how Nike made more persuasive product pages with compelling images. The best sales copy is full, complete information. Rates around 1% and 2% are fairly common.

Conversion 105

Conversion Retail Price Territory 105

Hubspot

DECEMBER 13, 2019

Then, I’m prompted to begin processing my order by filling out my shipping, billing, and payment details. Note : Depending on which order management software you use, it may connect with your CRM (similar to how Shopify and WooCommerce integrate with the HubSpot CRM ). Manage Customer Payment. credit, debit, PayPal).

CRM 55

CRM Sales Growth Process 55

Partners in Excellence

OCTOBER 26, 2013

The phone rang, a sales person introduced himself asking, “Who’s in charge of credit card processing?” He offered some insight in changes that were happening in credit card processing (as a result of legislation) that would dramatically increase processing fees. He then went on with his pitch.

Pitch 99

Pitch Conversion Prospecting Customers 99

Hubspot

APRIL 3, 2015

Adding the high-volume and fast sales cycle ecommerce business to any existing website can allow you to learn more about your customers, learn it faster, and make money as you do. Bundles: you can put multiple products together to raise the average sale price and add more value to every transaction. What Type of Products Can You Sell?

Non-Profits 69

Non-Profits Up-sell Price Start-ups 69

PandaDoc

MAY 4, 2022

Invoices facilitate making those payments occur. But with all the options out there, how do you know which invoicing software is best suited to your business needs? Payment method (this one is not an absolute necessity but many contractors put payment methods on their invoices, sometimes including bank details).

Process 52

Process E-commerce Finance Price 52

The Sales Hunter

AUGUST 20, 2012

If any of your sales involve customers using a credit card to pay, this sales closing technique might be just right for you. You’re talking with a customer and you know you’re close to closing the sale. Then suddenly when it comes time for them to give you a credit card, they get cold feet.

Technique 61

Technique Closing B2C Sales 61

Sales Hacker

AUGUST 22, 2019

In 2016, it was discovered that Wells Fargo employees secretly created millions of unauthorized bank and credit card accounts — without their customers’ knowledge — to meet sales goals. As you might guess, it boils down to how leadership incentivized the sales team. Communicating Good Sales Behaviors.

Gaming 68

Gaming Sales Cold Call Commission 68

A Sales Guy

JULY 10, 2013

Deal debt is one of the most egregious management practices perpetrated on sales people today. Deal debt is the result of end of the quarter pressure sales leaders put on their sales team to pull deals into the current quarter that aren’t slated to close until the next quarter — all in order to make the number.

Quota 115

Quota Sales Pipeline Price 115

SaaStr

APRIL 23, 2019

Opening video: Hey, all these startups, they have a lot of trouble getting corporate credit cards. So, there’s all these people who are just using debit cards, and just walking around with debit cards with 120 000 in the bank, or just using their personal card for all these things. Mm-hmm (affirmative).

Launch 64

Launch Pitch Niche Negotiate 64

ConversionXL

MARCH 10, 2016

While it’s easier to test when you have a million visitors a month and a thousand sales a day, that’s a luxury not a lot of small businesses and startups experience. So how is it possible? Case Study: How Bob & Lush Got a 13.5% Payment information trust and clarity. You need to have some volume, of course.

A/B testing 77

A/B testing E-commerce Trust Conversion 77

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. To help companies of every size, yes, accept payments but also manage billing, tackle fraud, issue cards, and basically run your commerce side of your business online.

Launch 63

Launch Engineering Product Start-ups 63

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. You can read the full transcript of the session below. Missed the session? Transcript.

Launch 48

Launch Engineering Start-ups Finance 48

Hubspot

APRIL 12, 2022

Startup financing ranges from news-worthy venture capital rounds to credit cards, grants, and small business loans. But certain business loans require lenders to start payments as soon as they receive the money. How does that impact a company, and what's the difference between the two? What is Startup Financing?

Finance 11

Finance Minimum Viable Product Non-Profits Real Estate 11

Hubspot

JULY 15, 2014

Your customer Patty checks her email inbox and finds an email from AtoZJeans.com that tells her about a sale on patterned skinny jeans that she’s had her eye on for the longest time. A user who visits your site for the first time has no clue whether they can trust you, particularly when it comes to payment systems.

Customers 74

Customers Retail Cross-sell Price 74

ConversionXL

FEBRUARY 28, 2017

So, how can you validate the ideas sitting in your startup notebook or your product feature backlog without wasting resources? Think you’re sitting on the next big idea for a product or a product feature? Before you spend dozens of hours and tens of thousands of dollars on the idea, you need to validate it. Does the UI open?

Product 67

Product X-functional A/B testing Minimum Viable Product 67

Hubspot

AUGUST 26, 2022

As a business that accepts payments from other companies, a big part of safely exchanging money is providing your customers with a stable, efficient, and secure method of paying you. As a result, understanding everything there is to know about business-to-business (B2B) payments is key. B2B Payment Processing.

B2B 55

B2B Price B2C CRM 55

Hubspot

JANUARY 10, 2022

An example of one of these solutions is recurring payments. In this article, we'll cover the definition of recurring payments, how they work, and which tools exist to help you manage and accept them. Recurring Payments. Subscription Payments. Benefits of Recurring Payments. Accept Recurring Payments.

CRM 70

CRM Price Up-sell Start-ups 70

ConversionXL

APRIL 23, 2019

Any small design improvement in your checkout UX usually has a direct impact on how much money your site makes. An ecommerce site that I analyzed recently had a payment page in which 84.7% So, the question is, “How do we get more people to go through our checkout flow and complete purchases? revenue growth. revenue growth.

E-commerce 115

E-commerce X-functional UX Drivers/motivators 115