Stop Looking for New Customers — Your Existing Ones Are a Gold Mine
Salesforce
APRIL 17, 2023
online sales were flat in the first quarter — the first period of no growth since we started tracking the trends in our Shopping Index. After a comeback in the fourth quarter, global online sales fell 2% year over year. Our Shopping Index retail data underscores that customer retention could be a game-changer for U.S.
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