SalesProInsider

APRIL 16, 2024

Never Accept This Payment: Promises Won’t Pay Your Bills True story: An advisor in NJ had two great conversations with a prospective client who could not believe the services they would receive working with him compared to another option. Or deposit a compliment in your personal or business bank account? Of course not!

Pitch 126

Pitch Clients Prospecting Service 126

Partners in Excellence

APRIL 30, 2024

All credit for this post goes to Scott Gillum and his fantastic post: Why Relying on AI Won’t Improve Customer Experience. Reading it caused me to start reflecting on how much we misunderstand about AI and how we leverage it in selling. AI can help us see things about our people and customers that we haven’t seen.

Represent 95

Represent Presentation Up-sell Start-ups 95

Iannarino

JULY 16, 2021

The Gist: We sometimes overestimate our competition, making them a sort of bugaboo. There are other reasons to track your competitors, but to explore another reason, we have to add another field in your CRM. Every time you lose a deal, track who won and what you learned about why the client changed. You need to make sales.

Price 336

Price Gaming CRM Clients 336

Search Engine Land

SEPTEMBER 12, 2023

Based on early testing, Google CEO Sundar Pichai is “confident” that won’t happen. “It’s important to us to connect users with what’s out on the web, and we are working deeply to make sure that continues to work well,” Pichai told Steven Levy in a Q&A published on Wired. Why we care.

Click Through Rate 141

Click Through Rate Launch Engineering Trust 141

Partners in Excellence

MAY 1, 2024

.” Neither of us feel we are out of touch with modern selling, the challenges both buyers and sellers face. Both of us embrace all sorts of technologies very quickly, as an example we both are actively developing AI based tools. But every once in a while we get on a call to discuss “What’s happening in selling?

Technology 110

Technology Technology CRM Pipeline 110

SaaStr

FEBRUARY 8, 2024

Because the reality in SaaS, most things won’t “perform” at all. They won’t get you any customers, not really. We have about 200 sponsors at SaaStr. “We’ve already gotten profitable off last year’s SaaStr Annual … but we aren’t coming back this year.”

B2C 95

B2C Referrals B2B Pipeline 95

Search Engine Land

APRIL 1, 2024

Links won’t appear in the free version of ChatGPT, however. Why we care. OpenAI announced this via an X post : “We’re making links more prominent when ChatGPT browses the internet. ChatGPT now features “more prominent” links to sources in its responses for paid users, OpenAI announced.

Product 104

Product 104

Martech

JANUARY 8, 2024

Why we care. But it’s still crucial to update your marketing strategy to be cookieless before the December deadline, as there won’t be any additional help afterward. We’d like to know how it’s been for you. However, developers are expected to make the necessary changes by the trial end date.

Service 98

Service Contact Engineering Start-ups 98

Search Engine Land

FEBRUARY 20, 2024

Danny Sullivan, Google’s Search Liaison, said , “my thoughts that I’d like to see us do more to ensure we’re showing a better diversity of results that does include both small and large publications.” ” “I hope we’ll be doing better in the future for these types of issues,” he added.

Niche 144

Niche 144

Search Engine Land

MARCH 15, 2024

Here is an example of such a perspectives box, but there are many variations: Why we care. Those users who want to see results in forums, now won’t be confused when they filter specifically by forums. A few weeks ago I caught Google testing displaying “Forums” as a search filter in the search results.

Engineering 129

Engineering Launch 129

Search Engine Land

FEBRUARY 20, 2024

Why we care. If three out of every four clicks on your X ads are generated by bots, you’re essentially paying for clicks that won’t contribute to any conversions. If three out of every four clicks on your X ads are generated by bots, you’re essentially paying for clicks that won’t contribute to any conversions.

Represent 113

Represent Clients Campaign Closing 113

Search Engine Land

JANUARY 22, 2024

” Google wrote: We’re aware of a very narrow issue that caused temporary fluctuations in search results for a small number of websites. Here is one example of a ranking chart showing the weekend drop in performance from organic Google Search: Why we care. Hopefully, you won’t see this going forward.

Consult 136

Consult Engineering 136

Search Engine Land

DECEMBER 4, 2023

“Today we’re sunsetting Search Console’s Mobile Usability report, Mobile-Friendly Test tool and Mobile-Friendly Test API. We believe these tools helped website owners make the web a better place – thank you for working with us on this journey,” Google posted on X. Why we care. What Google wrote.

Launch 123

Launch Clients 123

Search Engine Land

MAY 10, 2023

Advertisers won’t be able to opt out of showing ads on the new search experience – at least not immediately. We’ll test and evolve the ads experience as we learn more.” Why we care. Google will have search ads on its all-new search engine, the new Google Search generative experience on day one.

User Experience 96

User Experience Engineering Closing Customers 96

Search Engine Land

DECEMBER 19, 2023

We facilitate systematic evaluation in this new paradigm by introducing GEO-bench, a benchmark of diverse user queries across multiple domains, coupled with sources required to answer these queries.” ” Why we care. Because the things that work in SEO won’t necessarily work in the new world of GEO.

Engineering 103

Engineering Healthcare Government Technique 103

Search Engine Land

JANUARY 29, 2024

” Specifically, SGE won’t launch. When Google announced Circle to Search , Elizabeth Reid, Google VP, Search, wrote in a blog post : “This week’s launch of AI-powered insights for multisearch is the result of testing we began last year to see how gen AI can make Search radically more helpful, with SGE in Search Labs.

Launch 118

Launch User Experience Product Engineering 118

Partners in Excellence

OCTOBER 12, 2023

We all know customer retention is important. Creating great customer experiences, making sure we deliver on our commitments, keeping them happy are critical. We are all familiar with the “bow tie” chart, showing the importance of not only retaining, but growing and upselling. But are all of these enough?

Cross-sell 128

Cross-sell Up-sell Sell Customers 128

Search Engine Land

MAY 26, 2023

Why we care. And actually now we can do that conversation in fluent natural language.” ’ Suleyman believes we’re nearing a point where searchers will no longer have to think “How do I change my query and write this? .’ ” “We’ve learned to speak Google. That’s over.

Engineering 120

Engineering Conversion Meeting Product 120

Martech

NOVEMBER 16, 2023

But as we look into 2024, we see numerous enhancements on the horizon that will bring beneficial new features to this powerful ad channel that B2B marketers won’t want to miss. Connected TV already offers B2B marketers an assortment of features that linear TV never did, like precise targeting and measurable results.

Gaming 92

Gaming B2B Presentation 92

Search Engine Land

SEPTEMBER 29, 2023

The change, which is being rolled out over the next few weeks, won’t increase the frequency of ads, but users can expect better targeted ads. Why we care. Although the change won’t be 100% successful to begin with, Reddit has said its accuracy will improve. Pregnancy & Parenting. Weight Loss.

Gambling 111

Gambling Campaign Engineering Conversion 111

Search Engine Land

NOVEMBER 16, 2023

But as we look into 2024, we see numerous enhancements on the horizon that will bring beneficial new features to this powerful ad channel that B2B marketers won’t want to miss. Connected TV already offers B2B marketers an assortment of features that linear TV never did, like precise targeting and measurable results.

Gaming 90

Gaming B2B Engineering Presentation 90

SaaStr

JANUARY 16, 2023

So a while back we did a deep dive on why 95% of the VPs of Sales candidates just won’t thrive at your start-up. It’s just they won’t make it at your particular, early-stage, quirky, pre-brand startup. It’s just they won’t make it at your particular, early-stage, quirky, pre-brand startup.

Up-sell 111

Up-sell Sales Support Price Start-ups 111

Partners in Excellence

APRIL 9, 2024

It’s trite to say we live in worlds of growing complexity. But…… To often, I think much of the challenge we face is self inflicted. We tend to make things more complex or more difficult than they need be. We make our work harder than it should be, then as a result find our calendars overwhelmed.

CRM 121

CRM Technology Technology Pipeline 121

SaaStr

DECEMBER 30, 2023

What we’ve seen in the first 15 years of SaaS: Specialization in sales. We’ve all become NRR, GRR, and CSAT experts, and CS owned it all. There is a general sense among the leaders in sales software that we will end up with fewer, better SDRs, and that the majority of email and follow-uo will be done with AI.

Customers 120

Customers Price Follow-up Growth 120

Search Engine Land

OCTOBER 3, 2023

But from there, progression through your CRM from MQL to SQL to opportunity to closed-won all happens outside of your website property. We don’t have as many controls at our disposal today as everything’s moving hard toward AI and machine learning. optimize for opportunities instead of closed-won or SQLs instead of opportunities).

Conversion 113

Conversion SQL Campaign CRM 113

Search Engine Land

MAY 8, 2024

” The peak-end rule refers to the fact that, as humans, we are much more likely to remember the peak (emotionally) of an experience and the end of it. With this in mind, we know our lasting impression can be influenced by the highest point of emotion, so we need to design journeys that bring joy during and in conclusion to our audience.

UX 86

UX Objectives and Key Results User Experience Legal 86

Search Engine Land

MAY 11, 2023

Why we care. It would be nice to live in a world where we didn’t have to rely so heavily on Google. But we later learned the New Bing attracted new Edge users who then used Google Search. Google won long ago. It was encouraging to see Bing making some small gains. The new Bing launched in February. It’s over.

Market share 100

Market share Launch Engineering Gaming 100

Partners in Excellence

MAY 10, 2023

Many lifetimes ago, I was the Executive Assistant (today we call it Chief of Staff) for one of the top executives at IBM. They had just won a very large order. He met with the team to congratulate them on their success and to learn more about their strategies and how they had won. ” The response came quickly, “$45M!”

Customers 90

Customers Manufacturing Finance Meeting 90

Search Engine Land

APRIL 4, 2024

Why we care. And Elizabeth Reid, Google VP, Search, has indicated there likely won’t be a light-switch “moment” when SGE replaces Google Search as we’ve known it. Google’s AI overviews are beginning to appear in search queries for a “small slice” of logged-in users in the UK.

Launch 100

Launch Engineering Service 100

SaaStr

NOVEMBER 18, 2023

And realistically, most won’t have the metrics to pull off another round. jasonlk) November 13, 2023 But with so, so many startups funded in 2021 … we likely will also see a record number shut down in 2024. :(. And 38% have 12 or less months of runway left. Many have already raised a bridge round.

Finance 128

Finance Growth Service Product 128

SaaStr

JANUARY 5, 2024

The SDR Interview We’ve determined the profile we want to hire for dedicated outbound folks, so now, let’s look at the interview itself. You have to figure out why they want to be in sales and use those buckets to find a successful SDR. Your first three hires (and maybe more) at the SDR level can all be in-network hires.

Quota 106

Quota Commission Networking Drivers/motivators 106

Search Engine Land

OCTOBER 24, 2023

Why we care. Blogging won’t deliver visibility or organic traffic without a strategy. Blog posts are the most common content type found in the top 5 Google positions, a new study has found. Multiple CTR studies show most organic clicks go to the top 5 positions on Google Search (around 69% to 74% ). By the numbers. Dig deeper.

Real Estate 125

Real Estate Hospitality CTR Manufacturing 125

SaaStr

DECEMBER 25, 2023

While we hadn’t really kept in touch, I offered him a similar role with significantly higher comp. Late 2020 to early 2022 were interesting times in SaaS, and how we worked, and even if we really worked at all was all in flux. He’s been searching for months for a new role and was feeling the pressure. My only ask: he own it.

Customers 99

Customers 99

Search Engine Land

DECEMBER 7, 2023

Why we care. Accounts won’t be suspended without 7 days’ prior warning. Starting Jan. 29, advertisers offering Cryptocurrency Coin Trust targeting the U.S. will need to be certified and meet Google’s specific requirements, according to Google’s announcement. Certification.

Product 91

Product Territory Legal Trust 91

SaaStr

MAY 29, 2022

So we’ve talked so much over the years on SaaStr on how to hire a great VP of Sales, the difference they’ll make, and how the level-up comes quickly. Even when the signs are clear or at least mixed that they won’t. If you do, they just won’t know the playbook for your stage. Just not at your startup.

Sales 108

Sales Up-sell Drivers/motivators Gaming 108

Partners in Excellence

JANUARY 16, 2024

Regardless how powerful the business case, if the people buying and using the solution aren’t confident, they won’t buy. Ultimately, the greatest value we create is how we help the customer understand and navigate their change process. Their win rates are higher (we’ve seen them double.).

Trust 113

Trust Customers Process Product 113

Search Engine Land

MARCH 26, 2024

Mikhail Parakhin was suppose to report up to Mustafa Suleyman but it seems like now that won’t be happening. Why we care. Mikhail Parakhin. Mikhail Parakhin is stepping down from his role and the head of Bing Search and Microsoft Advertising.

Engineering 88

Engineering Service Product 88