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XANT Earns Spot on G2’s Best Software Products for 2020

Xant

9, 2021 /PRNewswire/ — G2’s Best Software Awards were announced yesterday and XANT received recognition in several notable categories, including Top 100 Software Products, according to user reviews. The post XANT Earns Spot on G2’s Best Software Products for 2020 appeared first on XANT.

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A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans

Salesforce

This isn’t too good to be true — it’s exactly what over 80% of service leaders say automated customer service helps them do. But according to recent Salesforce research, only 58% of service organizations report using this technology. Find out how in our latest State of Service report.

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The Future of Field Service Is All About These 4 Technologies

Salesforce

But when it comes to the future of field service, the opposite is true: there are too many jobs — and not enough experts to fill them. Meanwhile, applications from young people seeking work as skilled tradespeople dropped almost 50% from 2020 to 2022. In some industries, people are afraid they’ll lose their jobs to technology.

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Highspot Announces Summer 2020 Product Release to Empower Revenue Teams Worldwide

Highspot

SEATTLE, June 30, 2020 – Highspot, the sales enablement platform that reps love, today announced its Summer ‘20 release, delivering robust enterprise capabilities that empower revenue teams to make every customer conversation count. Continued investment: Highspot is committed to continued support for Salesforce’s expanding product suite.

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Inflation Could Curb Holiday Spending — Keep Shoppers Happy With Excellent Service

Salesforce

By providing customer service they can rely on — fast returns, an easy help center, and questions answered with one phone call. Customer service can be a revenue booster when done right,” says Kathy Kimple, retail executive director, OSF Digital Strategy. “It Excellent customer service can make shoppers merrier this season.

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Product Innovation: How To Build Products Your Customers Love

ConversionXL

As with most things in marketing and business, product innovation isn’t something that happens from a few meetings or putting together a polished slide deck. In this article, I’ll share what product innovation is, why it matters, and how to build a company culture where innovation is the standard. . Image source ).

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The Top 50 SaaStr Answers on Quora in 2020

SaaStr

It’s been a fun experience being on Quora for … a decade We’ve crossed 60,000,000 views of our answers there, so let’s take a look at the Top 50 most viewed SaaStr Answers on Quora in 2020: Why do many startup owners sell their firm and move on instead of planning on making it a big player like Google, Microsoft, etc.?