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We’re thrilled to announce the return of two incredible partners coming back to SaaStr Annual + AI Summit 2026 ! Their unwavering commitment to our community speaks volumes about their dedication to supporting SaaS growth and innovation. See you at SaaStr Annual + AI Summit 2026 and SaaStr AI London in December 2025!
MongoDB recently dropped its Q1 2026 results, and well … Mongo is back. At $549M quarterly revenue (22% YoY growth), they’re proving something important: you CAN still grow 20%+ at massive scale. Product innovation can reignite growth engines even at massive scale. 70%+ mix is where the magic happens.
Overall, public B2B companies are struggling, with growth falling to new lows. Case Study: Monday.com vs Asana – The Power of Non-Tech Customers Want to see the “non-tech vertical” thesis in action? But their customer bases couldn’t be more different. But that’s overall. At Least Right Now.
Between 2019 and 2023, Austin’s VC-backed tech startups experienced a 23% growth in their workforces, while big tech firms grew their teams by 44%. For brands transforming, this balanced approach is crucial for keeping customer loyalty while attracting new audiences. In the United States, similar efforts are underway.
Some interesting AI data points in the news: AI marketing assistant is the fastest-growing job in marketing with 21% projected job growth, according to a Linkee.ai AI is expected to produce 48% of social media marketing content by 2026, according to a Capterra study.
For instance, with the right customer relationship management (CRM) you can install a free chatbot to respond to customers. Start here Why small businesses should embrace AI With the growth of AI, consider it a bonus for your small business. This can help make customers feel special and boost long-term loyalty.
It validated a completely new category of B2B growth that’s operating by fundamentally different rules than anything we’ve seen before. When customers are processing complex code generation or multi-file operations, single sessions can consume 5,000-20,000 tokens. Anthropic did $1B to $4B in seven months.
Customer support cracked the deflection code with AI. These aren’t simple FAQ bots – they’re AI agents that can access customer data, apply business logic, process transactions, and escalate intelligently. The AI Account Executive Is Arriving. The AI Account Executive Emerges. The Goal Again?
As businesses prepare for 2025, go-to-market (GTM) strategies are undergoing major shifts driven by new technology, evolving customer demands and increased executive scrutiny. This may be the largest window into the minds of the F2000 C-suite yet assembled, including the bases for some pretty clear forecasts for 2025 and into 2026.
What we’ll cover: The future of small business is looking bright in 2026 Top 5 trends contributing to small business success Get more small business trends The future of small business is looking bright in 2026 Our research shows that small businesses are thriving, not just surviving. Just get started.
Dig deeper: AI is poised to disrupt the world of martech vendors and users Building a foundation for AI adoption in 2025 2025 should be a foundation-building year that sets the stage for AI adoption and growth. Early use cases for AI are centered around process automation, efficiency, content generation, and improving the customer experience.
So Jamin Ball of Altimeter has a great summary of the cumulative revenue growth of all public SaaS companies … and it’s not a great story: Aggregate net new ARR added in Q1 from the software universe isn't looking good! Market Saturation : Many categories that drove explosive growth in previous years are reaching maturity.
It’s not just about being seen; it’s about engaging potential customers, clients and audiences in meaningful ways, regardless of where they begin their search journey. Analyze their strategies to uncover strengths, weaknesses and growth opportunities. In essence, continue to experiment, learn and adapt.
Perhaps most importantly, Salesforce has leaned deeply into AI … and while the usage is impressive, so far it hasn’t materially changed growth. But how about 2026+? Salesforce Growth: FY26 $40.9B (guidance) FY25 $37.9B They still do some for their largest customers, and it’s down to about 5% of revenues.
The latest AI B2B to go through hyper-growth. Timeline for Improvement : Expect culturally-aware AI models by late 2025/early 2026 as training datasets become more globally representative. They’ve rocketed to $6m ARR in just a few months. Here’s why—and what’s coming next.
So ICONIQ Growth is back with their 2025 State of AI Report: Survey Overview It has some great data from 300 high growth software companies building AI products. For customer-facing products, 74% prioritize accuracy, 57% cost, 41% customization ability. Customer-facing products that hallucinate kill trust and churn users.
Top 5 Takeaways Consumption Revenue Recognition Changes Everything : Unlike traditional SaaS, Snowflake can’t recognize revenue ratably—they only book revenue when customers actually consume credits, even with multi-year contracts. ” But customer expectations are evolving rapidly.
In addition, personalization at scale is the key to sustainable growth. Well be doing these events quarterly throughout 2025, so make sure to bookmark your questions related to GTM Orchestration, Customer-led Growth, and 2026 planning, and keep a look out for those invites coming to your inbox in the coming months.
Founders typically possess: Original architectural vision for complex enterprise platforms Deep domain expertise in customer workflows and pain points Technical credibility with both engineering teams and enterprise buyers Product roadmap intuition built from years of direct customer feedback 2.
The best companies in high-growth markets have the highest velocity of fundraising. The meta lesson: Triple-triple-double-double (3x growth for 2 years, then 2x for 2 years) is still good enough, but if you’re growing faster than that, there’s unlimited capital available. The process?
It’s about getting “maimed” as innovative AI-first companies eat into your businessnot by destroying you, but by steadily cutting away at your growth. Customers want fewer vendors BUT they’ll make exceptions for true innovation. Or Palantir reaccelerating to 39% growth at $3.5B
Customer experience faced serious challenges during the pandemic. Customers want it all, and really theres no excuse for them not to get it. The key to customer success will be maintaining a strategy for covering all bases. This way, customers can choose how they want to learn more and buy. Now, theres no looking back.
The Great Spending Showdown: AI vs SaaS in 2025/2026 — What Every B2B Leader Needs to Know We’re witnessing the most dramatic shift in enterprise tech spending since the cloud migration began 15 years ago. AI Agent Revolution Nearly 90% of code at high-growth SaaS companies is now AI-generated, up from 10-15% just 12 months ago.
It knows what every B2B leader ever featured on SaaStr thought about critical business challenges at every stage of growth. It knows what every SaaS leader ever featured on SaaStr thought about critical business challenges at every stage of growth. While not replacing the absolute best humans, they’re better than 90% of the team.
Oracle and SAP—companies many wrote off as legacy dinosaurs—are now posting some of the most impressive growth metrics in the entire enterprise software landscape. Oracle’s cloud infrastructure revenue should increase more than 70% in the 2026 fiscal year, up from growth of 52% in the quarter, according to CEO Safra Catz.
When you’re building an AI assistant that generates customer emails, 90% accuracy means 1 in 10 emails could be embarrassing or worse. What High-Growth Companies Do Differently The companies scaling AI successfully aren’t waiting for perfect models. Build confidence before touching customer-facing workflows.
New spending data from Ramp reveals a possible trend: end user AI adoption may be hitting its first growth slow down. as of April 2025, the growth trajectory has flattened since late 2024. But it’s just one data point, albeit across many Ramp customers. The AI adoption party might be slowing down—at least temporarily.
The CEO realized that with MCP, customers could book appointments through ChatGPT or Claude without ever knowing which booking system the business uses. The 15% rule : When examining companies like Chime and Revolut, several investors noted that once you hit about 15% market share in your true TAM, growth dynamics fundamentally change.
Meet Wyatt Jenkins: From Construction Sites to Chief Product Officer If you want to understand how vertical SaaS companies scale to $1B+ in revenue while staying true to their customers, there’s no better person to learn from than Wyatt Jenkins, Chief Product Officer at Procore Technologies.
What this means for your startup: If you’re doing north of $500M in revenue with 30%+ growth, the IPO window is officially open. The Anthropic Growth Story Let’s talk about real AI success: Anthropic’s run rate grew from $1B to $2B in a single quarter (Q4 2024 to Q1 2025), with 100,000+ customers growing 8x year-over-year.
retail spending in 2025 were generally aligned around mid-single-digit growth despite the impact of tariffs. annual sales growth of $5.29 annual sales growth of $5.29 The NRF says this year’s forecast aligns with the 10-year pre-pandemic average yearly sales growth of 3.6%. Before today, predictions for U.S.
Whether youre looking for a co-founder, a mentor, or your next big customer, youll find them here. 1,000+ Networking Sessions Weve doubled down on networking opportunities, with over 1,000 sessions, including Braindates, AMAs, mentoring, and 1:1 meetings.
Key Takeaways GTM efficiency leads to better internal coordination and a smoother customer journey. At the same time, customer success is scrambling to onboard clients who were promised features that you don’t even offer. The goal is repeatable revenue growth. Below are four reasons GTM teams stumble.
The MBA degree is curated for fast-track career growth. Are you fond of brand promotion, customer service, creativity, or content marketing? The average payout of an IT manager in the USA is $142,530 per annum and is predicted to grow more by 2026. Read till the end to get better insights. Marketing Manager.
Spend across marketing analytics and data infrastructure is forecast to grow from $22 billion in 2022 to $32 billion in 2026 in the U.S., Despite these prospects for growth, Winterberry listed four major challenges that continue to dog the data and analytics space: Quality of data and persistence of data silos. and European Union.
Bigger Customers Keep Growing, But SMBs Have Slowed A common theme across tech today. Freshworks has 51,700 customers at around $2k ARR, with a quick close of just 25 days. But in contrast to their bigger customers, the macro environment — or perhaps market saturation — has led to slowing growth in this segment in 2023. #2.
Salesforce had its best quarter ever, exploding to 23% growth at $24B+ ARR. The customer velocity, the growth in pipeline, are just awesome.” Projecting 22% growth going forward. And $50B ARR by 2026. Salesforce continues to see Cloud and its own products grow at an incredible rate. It was incredible.
podcast revenue is expected to grow 12% to reach $2 billion — up from 5% growth last year — according to a new IAB/PwC study. billion by 2026. The growth is fueled by engaging content and the ability to measure its impact. Podcast Advertising Revenue Study: 2023 Revenue & 2024-2026Growth Projects.”
Regardless of industry or what you’re selling, delighting your customers is key to your success — where trust, personalization, and seamless interactions intersect. But pleasing your customers isn’t just about meeting their needs — you need to be one step ahead. But making customers happy is often easier said than done.
Salesforce’s technology helps companies of all sizes deliver customer and employee success from anywhere. The customers, partners, and technology professionals that make up the Salesforce ecosystem are seeing endless growth and opportunity. trillion in new business revenues worldwide by 2026. new jobs by 2026.
trillion in new business revenues worldwide by 2026. And IDC forecasts that cloud-related technologies will account for over a third—37%—of digital transformation IT spending by 2026. In addition to this explosive growth, careers in the ecosystem offer competitive salaries. million new jobs and $1.6
By 2026, search marketing will lose market share to AI chatbots and other virtual agents, with traditional search engine volume dropping 25%. Say you’re on a customer service hold waiting for the insert brand tier chatbot to get back to you, and you’re getting a little, “OK, when is the person going to get back to me?”
million jobs will be created in the Salesforce ecosystem by 2026? Salesforce’s technology helps companies of all sizes deliver customer and employee success from anywhere. The customers, partners, and technology professionals who make up the Salesforce ecosystem are seeing endless growth and opportunity.
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