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Business Focused, But People Centric

Partners in Excellence

Often in understanding business leadership, people tend to focus on two extreme models of leaders. Typically, these are portrayed as hard charging, data driven, task and goal focused, and sometimes ruthless executives. The other model is the human/people focused leaders.

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5 ways to evolve agile for real business results

Martech

Agilists have overused buzzwords, promoted processes and transformations over people and treated agile like a religion rather than an evolving approach to better ways of working. Scott Middleton said McKinsey killed it by promoting an “agile transformation office” and moving away from self-organizing teams, promoting processes over people.

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“Why I Love Selling” Wolrad Claudy

Partners in Excellence

Entrepreneurial Pursuits: For entrepreneurs, a selling mindset is crucial for growing a business and reaching a wider audience. Remember, while being focused on selling can be beneficial, it’s important to balance this with ethical and genuine interactions to cultivate long-term relationships with customers.“

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Order, Seller, Or Buyer Centric?

Partners in Excellence

Are you order, seller, or buyer centric? Sadly, too many are focused only on the order. Unfortunately, we’ve created no value in being order centric, but in truth, we probably don’t care, we are driven by getting the order. Some are seller centric. This is a little more complex than being order centric.

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How agile marketing teams can work with AI

Martech

I remember when the web was brand new, unknown and scary to many people. And instead of being a fresh college graduate, I’m now one of those old people who’s a bit skeptical of what’s happening. This year, it will be important to broaden people’s job skills so that they can work with AI — not be replaced by it.

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Why relying on AI won’t improve the customer experience

Martech

What will customers remember after they have experienced your website, product, service or people? A tremendous amount of investment and resources are being focused on integrating AI into the customer experience , from automating responses to comments on social media to improving the call center experience. They all lived it.

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3 ways to be an adaptive leader in an agile world

Martech

Create pi-shaped marketers When ChatGPT launched last year, it disrupted just about every business function. Many people have a lot of hidden skills that they’ve either done in a previous job as a hobby, so talk to your team members about other areas beyond their job description where they may be able to add value to your department.