Martech

FEBRUARY 25, 2022

B2B and B2C upper mid-market and enterprise marketing teams, supporting retailers, banks, insurance, e-commerce, education, travel, hospitality, media, manufacturing and entertainment. Social campaigns enable marketers to reach existing segments in social channels or to expand to reach new contacts that resemble existing profiles.

E-commerce 122

E-commerce B2C Manufacturing Hospitality 122

Sales Hacker

OCTOBER 4, 2022

With more than 18 years of experience in wine, spirits, hospitality, and luxury public relations, Alex focuses on community building via event marketing. I started in July of 2020 as all of the hospitality folks were furloughed during the lockdown. My husband was struggling to maintain his contacts. How do you reimagine it?

Clients 101

Clients Hospitality Entertainment Quota 101

Miller Heiman Group

APRIL 14, 2020

Miller Heiman Group, now part of Korn Ferry, has delivered Service Ready customer experience training to hundreds of consumer retail businesses, from big box sellers of consumer products to travel and hospitality providers, fashion outlets, media and entertainment conglomerates and advertising and marketing organizations.

Retail 124

Retail Hospitality Entertainment Service 124

Martech

JUNE 26, 2023

As you proceed with your presentation, you’re only making eye contact with the people who were decent enough to show up on time. Unbeknownst to you, in this scenario, your co-worker had to pick up her mom at the hospital before the meeting. Your co-worker even called the hospital to confirm the time to arrive.

Drivers/motivators 111

Drivers/motivators Hospitality Objectives and Key Results Campaign 111

ConversionXL

NOVEMBER 27, 2018

It suggests that pending visitors contact the hotel but provides no contact information. For industries like hospitality, the perception of thoughtful and attentive guest service (i.e. hospitality ) is essential and, in this example, already breaking down the moment after purchase. Pitch an upsell or cross-sell.

Cross-sell 133

Cross-sell Hospitality Referrals Real Estate 133

Heinz Marketing

JULY 18, 2021

In order to test out the functionality, I started adding some different monitors to our own website, checking our contact form, content downloads, and lead data mapping. They’ve adopted Radical Hospitality as a core value, and they’ve certainly lived up to that in getting Heinz Marketing up and running with ease.

Hospitality 119

Hospitality Technology Technology Campaign 119

Heinz Marketing

APRIL 18, 2021

Voxer let’s you create group chats with up to 500 individual or team contacts with no worries because data is sent through encrypted connections and stored in a secure cloud. Industries that have simplified their communication with Voxer include: Hospitality. Construction. Transportation. Field Services.

Transportation 83

Transportation Hospitality Construction Education 83

Martech

DECEMBER 21, 2023

Capture key statistics, trends, or insights from your events or use an infographic to thank sponsors and attendees like this one from The Ottawa Hospital Foundation. Contact posters for further thoughts or just include their posts in an event wrapup blog or newsletter article. Infographics.

Hospitality 132

Hospitality Pipeline Strategize Presentation 132

Salesforce

DECEMBER 1, 2021

Over the past decade, however, regulations have sharply cut back on personal contact. The new normal for sales professionals is a hybrid approach with an accent on digital contact. So if you make the right contacts and establish strong virtual connections, you may be able to increase your sales volume without traveling.

Healthcare 97

Healthcare Pharmaceutical Cold Call Hospitality 97

Pointclear

AUGUST 18, 2016

Here is a recent (REAL) example of a situation we were presented with and our ABM-based solution: Presented Situation: The client provided 7500 contacts at 4200 companies and asked us to reach out to each contact at every company. Our objective was to engage a specific role at hospitals with 300 or more beds.

Hospitality 58

Hospitality Contact Technology Technology 58

Hubspot

AUGUST 14, 2023

Little things like slouching or avoiding eye contact rarely go unnoticed if you do them too much. Body language, speaking pace, and eye contact send the right message: “I hear your concern but I believe we can win your business and make you satisfied.” Don’t fear the tough question.

Closing 90

Closing Hospitality Negotiate Price 90

Salesforce

AUGUST 16, 2023

In our service keynote, breakouts, theater sessions, roundtables, and hands-on workshops, you’ll take a deep dive into the latest innovations in generative AI, automation, field service, contact center and self-service. Join us at the state-of-the-art Chase Center for an epic live concert benefiting the UCSF Benioff Children’s Hospitals.

Service 98

Service Hospitality Entertainment Customer Relationship Management 98

Veloxy

OCTOBER 26, 2023

Working Environment and Travel Medical device sales reps often work in a fast-paced and stimulating environment, interacting with healthcare providers at clinics and hospitals to promote and sell medical equipment. Majoring in life sciences can be a great way to get the necessary qualifications if you are seeking a degree.

Healthcare 130

Healthcare Hospitality Networking Negotiate 130

Pointclear

APRIL 14, 2017

We deal with similar situations on a regular basis: A large healthcare solution and services provider provided us with 4,200 hospitals and 7,500 contacts. They asked us to call every contact. Worse yet, the list they provided had less than 50% of the targeted hospitals. Doing the right something is. I promise to help.

Lead generation 58

Lead generation Pipeline Hospitality Healthcare 58

Outreach

JANUARY 14, 2018

I came to in a Boston hospital. Weeks went by, and eventually I was transferred to a rehab hospital in Virginia, closer to my home. I knew right away what my annual “recovery quota” would be: leave the hospital in a walker, not a wheelchair. Ditto when I learned to put my contacts in with my left hand (I’m right handed).

Hospitality 76

Hospitality Quota Sales Healthcare 76

Martech

JANUARY 25, 2022

Analytical CRM software can help marketers determine customer preferences and points of contact more easily through data warehousing, data mining and online analytical processing (OLAP). CRM systems’ ability to synchronize and share vital health information makes them key assets for hospitals, doctors and other healthcare providers.

CRM 98

CRM Agriculture Hospitality Healthcare 98

Martech

APRIL 16, 2024

Travel and hospitality is a very time-sensitive business. But there’s no reason the contact center can’t be updated in seconds and the email system within minutes, right? This is especially true in marketing, when the customer drives the journey. Real-time does not have to mean right now. That could be seconds or even hours later.

E-commerce 122

E-commerce Hospitality Customers Strategize 122

Hubspot

JANUARY 6, 2021

Before diving into conversion rates, we need to understand the process a contact takes to convert. Lifecycle stages help you organize your contacts based on the stage of your sales process they're in. An "opportunity" is a contact in your CRM confirmed their interest in your product or service. Average new deal size.

Process 100

Process Pipeline Contact CRM 100

Martech

JUNE 6, 2024

It’s also helpful to know the needs and pain points of the entire organization rather than individual contacts. With businesses, government entities, schools, hospitals, retail chains, etc., In account-based marketing (ABM) , efforts are directed toward finding the right leads within a company.

Customers 111

Customers Hospitality Territory Government 111

ConversionXL

DECEMBER 3, 2018

This wasn’t broad-brush outreach, sending generic copy to thousands of contacts: This was carefully crafted, hyper-specific outreach, delivered to a dozen or so people at a single company. LinkedIn Sponsored InMails —finding Hilton contacts through LinkedIn and paying to send a sponsored InMail message directly sharing the case study.

Niche 133

Niche B2B Manufacturing Education 133

Openview

MAY 25, 2018

And, you can follow your departing contact to wherever she lands next and cultivate what could be a new customer based on that previous relationship. For healthcare executives, you’ll find notices in Modern Healthcare and Becker’s Hospital Review. For technology providers, look at CRN. Do a cursory Google search before making a call.

Healthcare 73

Healthcare Hospitality Contact Consult 73

Hubspot

OCTOBER 5, 2021

Within the medical sales industry , you'll want to build an internal network so you can leverage industry contacts. To build a network, spend some time in the field — for instance, perhaps you do marketing for a medical office, customer service in a hospital, or even vending sales in a hospital setting.

Cold Call 93

Cold Call Hospitality Pitch Sales 93

Pointclear

DECEMBER 20, 2016

Example #2 A client provided 4,200 hospitals with 7,500 contacts and asked us to have a conversation with each contact on the list. If we had done exactly what we were asked to do, we would have talked to contacts at 3,815 unqualified hospitals and missed talking to 419 qualified hospitals that were not on their list.

Hospitality 53

Hospitality B2B Contract Contact 53

Salesforce

JULY 21, 2021

For example, sales doesn’t share knowledge or data well with marketing; marketing has no knowledge of when a customer has contacted customer service. And it’s doing so across industries: from consumer goods, public sector, retail, and manufacturing, to financial services, hospitality, and many more.

B2C 98

B2C CRM Non-Profits Hospitality 98

Salesforce

DECEMBER 11, 2024

For example, let’s say a sales rep for a medical software company has 100 leads in hospitals and they randomly go after all of them. With lead scoring, the same sales rep can rank the hospitals and narrow them down to the best 10 by using criteria to determine the most promising leads. The process quickly becomes time-consuming.

Prospecting 92

Prospecting Hospitality CRM Territory 92

Martech

FEBRUARY 24, 2022

The high-tech/high-touch telephone provides them with convenience, speed and personal contact that inspires brand trust. It provides the caller’s essential contact data, call handler information, an audio file of the call and notes what department the alert came from. Product overview. Bulk SMS messaging and auto dialer features.

E-commerce 98

E-commerce Healthcare Real Estate Appointment 98

Hubspot

MARCH 29, 2018

To reach those people, contact a few businesses with podcasts and pitch interview ideas. Depending on your industry, it might even help you reach an ideal clientele: if you’re a physical therapist, for example, perhaps you could hand out brochures to local gyms or nearby hospitals. Promote Your Website on Your Email Signature.

Hospitality 101

Hospitality Promote Networking Entertainment 101

Salesforce

FEBRUARY 28, 2023

Travel and hospitality is a very time-sensitive business. But there’s no reason the contact center can’t be updated in seconds and the email system within minutes, right? This is especially true in marketing, when the customer drives the journey. Real-time does not have to mean right now.

E-commerce 98

E-commerce Hospitality Start-ups Strategize 98

Search Engine Land

FEBRUARY 26, 2023

Bing UK now displaying National Health Service data for GP & hospital search queries 2017: Searching for nearby GPs and hospitals on Bing UK would surface information pulled from the country’s publicly-funded national healthcare system. by Julie Joyce 2017: Need to contact Google My Business support? Use Twitter!

Hospitality 82

Hospitality Non-Profits Retail Legal 82

Salesforce

MARCH 7, 2025

First Contact Resolution (FCR) & Average Resolution Time : Indicates the percentage of issues resolved during the first interaction and measures the time it takes to resolve customer queries. Enhancing Self-Service Capabilities CX Metrics Impacted: First-Contact Resolution Rate, Customer Effort Score (CES), Operational Costs.AI

Customers 59

Customers Hospitality Promote Service 59

Hubspot

DECEMBER 18, 2019

For a sales team, they can provide a central location for storing prospect and customer contact information. Companies in almost any sector — from advertising to hospitality to real estate — can benefit from leveraging HatchBuck. They can also log info about current accounts, leads, and previous customer communication.

CRM 93

CRM Real Estate Customer Relationship Management Price 93

Hubspot

MAY 26, 2023

Contact your friends, family members, and acquaintances and ask if they know anyone interested in buying or selling property. Have business cards for those inside, and be hospitable to each prospect you come by. Leverage your network. Your network is an invaluable resource in the real estate industry. Build your personal branding.

Real Estate 74

Real Estate Prospecting Customers Hospitality 74

Capterra Sales & Marketing Software

DECEMBER 17, 2021

SharpSpring from Constant Contact. They are extremely responsive and helpful” — Midsize business, hospitality, marketing & creative services director “A great onboarding experience and a lovely and simple user interface. Constant Contact. Contact list management. Read reviews. Visit Website. Marketing automation.

Real Estate 97

Real Estate Price Campaign CRM 97

Cience

APRIL 27, 2020

But they can introduce hospitals to systems that can help save lives by generating full health histories for every patient. Many hospitals wouldn’t know about this game-changing tech without good old-fashioned outbound. It looks like there was supposed to be a {{Contact: First Name}} token that was never properly inserted.

Hospitality 66

Hospitality Angle Contract Appointment 66

Hubspot

DECEMBER 17, 2019

Nobody needs to visit your client's website to find its hours of operation, contact information, or FAQ. In-SERP bookings: The travel and hospitality industries have a huge amount of potential for conversions directly in the SERP results, with the ability to book a hotel room or a flight often appearing directly below the query.

Real Estate 101

Real Estate Clients Hospitality CTR 101

Hubspot

APRIL 22, 2014

A brand is what people feel when they come in contact with your organization. Jude Children’s Research Hospital, Children’s Miracle Network) have great brands that are magnets for money -- and not just from companies. Think about it: The nonprofits that raise the most money (Product Red, St.

Gambling 78

Gambling Electricity Hospitality Networking 78

Sales Hacker

JULY 26, 2022

In an effort to maximize the value of these interactive discussions, COMPANY has invited leaders from Financial Services, Healthcare, Travel & Hospitality, Retail, Information & Communication, Utilities and Government. The program and the out-of-the-box networking activities will take place DATE in PLACE. So, can you help me?

Hospitality 56

Hospitality Healthcare Government Retail 56