Pointclear

JUNE 8, 2012

She is responsible for the direction and day-to-day editorial operations of award-winning publications including the executive journal, Customer Strategist; online business publication, 1to1 Magazine; its e-newsletter, Weekly Digest; and Think Customers: The 1to1 Blog. Social Megaphones, Trustability and Great Customer Experiences.

Customers 58

Customers CRM Start-ups Strategize 58

Hubspot

MARCH 18, 2020

After years of working with thousands of customers, we've got a pretty good picture of what a high performing inbound marketing team might look like across a variety of company sizes. Acquisition hires are the first contact with customers — they will introduce audiences to your brand. Here's how: Talent.

UX 95

UX User Experience Engineering Account management 95

Hubspot

OCTOBER 17, 2018

As the exclusive provider of inbound software, we were able to scale the company quickly from several hundred to several thousand customers. Fast shipping, an increasing number of Prime members, and low prices have powered Amazon to seemingly unbeatable market share. But by that time, we had a sizable lead in the market.

Manufacturing 73

Manufacturing Market share Launch Follow-up 73

ConversionXL

FEBRUARY 8, 2016

Fear and greed have their place in financial bubbles as well, where, as changingminds.org put it , “prices go up sharply as people compete to buy a relatively scarce resource.” Clearly you don’t want to inspire fear in your customers about your product. A classic example… Promote Customer’s Efficacy.

Drivers/motivators 90

Drivers/motivators Gambling Price Up-sell 90

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. How do we win back the trust of our customers? We started way back in 1999 in the midst of the dot-com era. And that’s actually … shortly thereafter, I lived through my first crisis, the bust, the dot-com bust.

Trust 75

Trust Technology Technology Government 75

Hubspot

MAY 31, 2018

Perhaps you simply want to check out templates offered by different CMS systems, or price ranges to see which you can afford. I’d advise you to use one of the three most common extensions if you can: com,net, or.org. Once you’ve chosen a template and theme, take the time to customize it. Play around with it.

Service 101

Service Represent Follow-up CRM 101

Hubspot

JUNE 2, 2016

Back in the 1980s, the internet was introduced to a handful of generic TLDs: com,org,net,edu,gov,int, and.mil. A Brand TLD is like any other TLD (think: com,org, or.net), but instead of a generic term, it is the brand’s trademark (think: bmw,apple, or.google). For example: Insurance firms use brokers to sell and service customers.

Transportation 48

Transportation Objectives and Key Results Trust Campaign 48

Hubspot

AUGUST 5, 2014

I joined a 10-person dot-com startup in 1999 as their second marketing person, after the CMO. My first project was building their financial model, but right after that I dove into marketing and built their customer acquisition and lead gen program, started to grow sales, and lower their customer acquisition cost.

Consult 78

Consult Start-ups Non-Profits Education 78

Heinz Marketing

JULY 20, 2020

And so, as long as everybody starts to understand that value is what the customer determines it to be, and the primary driver of value is in the mind of the customer, is the contrast between what they’re doing today and what you’re asking them to do tomorrow. So, It’s a real two way street.

Pipeline 101

Pipeline Sales Up-sell Conversion 101

SaaStr

JUNE 14, 2019

In his most recent role, Dave was the CEO @ Host Analytics where he quintupled ARR, halved customer acquisition costs and increased net retention rates before selling the company to a private equity sponsor. Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications.

Strategize 55

Strategize Quota Non-Profits Price 55

Pointclear

SEPTEMBER 20, 2012

Bob's goal with CustomerThink is to help business leaders develop mutually beneficial customer relationships. He says reports he’s getting indicate alignment is improving, adding, “A part of it’s been a better job of this optimization, but I think another part of it clearly is that customers are driving more of this integrated approach.

Quota 58

Quota B2B Technology Technology 58

Hubspot

MARCH 22, 2019

In other words,com domains do not rank higher in search due to their TLD. A non-dotcom TLD will help customers remember your brand and serve as a unique differentiator. Customers won’t notice your TLD or won’t care about it. Most other options have similar, reasonable prices but there are some exceptions.

Non-Profits 78

Non-Profits Price Negotiate Referrals 78

SaaStr

JANUARY 28, 2020

Anthony : I’ll add more too and this sounds like a sponsored answer, but customer success becomes even more important as we sort of think about where growth is coming from. Obviously, marketing and investments are expensive and we know the cost to keep a customer is obviously a lot less. Aaron : And they just have to do it.

Growth 81

Growth Promote Engineering Up-sell 81

SaaStr

JULY 12, 2022

I ran their web business service unit which hit $180 million in ARR last quarter. If it’s helpful to you, it’s got everything from how to build the sales com plan to how to think about hiring a VP marketing and how to hire a customer success thing. How do I increase pricing? That’s my background.

Sales 107

Sales Closing Up-sell Engineering 107

SaaStr

MAY 27, 2020

Anyone who studied economics will know when supply greatly exceeds demand, prices drop. Many of you may have noticed this past week, actually oil future prices went negative. Deflation is when prices are dropping, that could be prices of real estate. So that kind of price discovery makes financing very difficult.

Finance 81

Finance Government Price Contract 81

ConversionXL

OCTOBER 21, 2020

No-code: Zapier allows you to quickly build custom automations without writing a single line of code. “I don’t think coding will become less important in the future than it is today […] and this is the more important part—coding is for building custom things,” reflects Tomi Mester of Data36.com. Image source ).

UX 80

UX Launch Start-ups Product 80

SalesLoft

MARCH 20, 2014

Reaching out to customers is their number one priority. com can be a huge time saver with their power dialer services. These services track emails and help you provide a personal touch that’s necessary for warmer emails and more closed deals. Learn To Navigate Phone Trees. Prospectors and dialers save a ton of time.

Cold Call 52

Cold Call Referrals Price Prospecting 52

G2

NOVEMBER 20, 2023

These tools help dealers market their services, hyping up the excitement surrounding their brand. Over the last 20 years, new car prices have risen from $21,850 to nearly $40,000, a big jump of 56% since 2000. Used car prices went up by 17% between 2020 and 2021. Studying the trends and statistics below will help you adapt.

Manufacturing 52

Manufacturing E-commerce Transportation Electricity 52

Jeff Shore

NOVEMBER 28, 2018

He has published three books, The Only Sales Guide You’ll Ever Need, The Lost Art of Closing: Winning the 10 Commitments That Drive Sales, and Eat Their Lunch: Winning Customers Away from Your Competition. Eat Their Lunch: Winning Customers Away from Your Competition. Price: (41 customer reviews). Price: $12.95.

Clients 79

Clients Objectives and Key Results Start-ups Pitch 79

SaaStr

APRIL 3, 2019

What does he believes this does to the customer journey and relationship? I don’t know if you know this about Ryan, Ryan’s previous company, ImportGenius dot com actually spits out money. Ben Braverman: And in our first year there was plenty of customer demand. Where does Ben see many people going wrong here? *

Customers 40

Customers Quota Start-ups Up-sell 40

SaaStr

JANUARY 24, 2020

302: Customer expectations are at an all-time high, making it more and more difficult for companies to please them. Companies who understand their customers well are the ones who rise to the top over their competitors. Obviously having the capital at a reasonable price, it wasn’t diluted of all these other type of things.

Technology 78

Technology Technology Territory Start-ups 78

ConversionXL

JANUARY 6, 2012

You’re no match for Amazon in this regard, and hence I don’t really see a reason using your service, really. Who are your services for? There’s tons of service providers out there. Don’t just sell covered calls, sell your service. Goal: Sign people up to use the services. Add more value!

E-commerce 62

E-commerce Cross-sell Up-sell Trust 62

SaaStr

MARCH 17, 2020

They announced a new “Hired Flex” option with a flexible monthly and pay-per-hire rate, a “Self Service” signup for startups to get immediate access to Hired’s marketplace, and announced that “Hired Assessments” will now be a part of every package to democratize opportunity through skills-based hiring. com/matched. SaaSOptics .

Product 75

Product SQL Launch Price 75

Hubspot

APRIL 20, 2020

No more than one link to your company's website (Note: This includes your website homepage, blog, pricing page, etc. ) Or maybe you completed an analysis of your own or your customers' data that yielded fascinating insights the world show know about? in the body of the post. Link to at least 3-5 other HubSpot blog posts in your piece.

Pitch 92

Pitch Follow-up Start-ups Technique 92

SaaStr

JULY 10, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front row seat at some of these turnarounds at iconic brands like Evernote, and more recently on the board at Gap, which is undergoing its own transformation. Shifting to the fifth is around pricing.

E-commerce 83

E-commerce Price Start-ups Growth 83

SaaStr

AUGUST 19, 2020

I have seen my fair share of storms and or crises from the early days of the dot-com boom and bust to 2008, 2009 crisis and then having a front-row seat at some of these turnarounds that iconic brands like Evernote, and more recently on the board at Gap which is undergoing its own transformation. Shifting to the fifth is around pricing.

E-commerce 109

E-commerce Price Start-ups Growth 109