Remove Electricity Remove Sell Remove Service Remove Up-sell
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Sometimes the Best Customer Service Innovation Means Flipping the Script

Salesforce

Think about the business model Apple was introducing: We’re going to get some really expensive real estate, then we’re going to build a really expensive store, we’re going to fill it with lots of expensive payroll, and we’re going to do it to sell a commodity that has an 8% to 10% margin. Let’s do free classes.

Service 98
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Prioritizing Safety in Field Service Can Boost Your Bottom Line, Too

Salesforce

Field service safety can drive revenue, while preventing injuries during on-site visits. As a field service leader, safety is No. Your team knows what to do because you’ve set them up for success with the right enablement. Your team knows what to do because you’ve set them up for success with the right enablement.

Service 98
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Here’s How Your Field Service Team Can Fix Problems Before They Happen

Salesforce

Prioritizing proactive field service can help you not only reduce operating costs but also keep your customers happier — and coming back. That’s a lot of pressure — especially when you’re trying to do more with less, deliver great service, and scale your business. First, let’s define our terms.

Service 98
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A Simple 3-Step Plan for Selling Success

Adaptive Business Services

While we can’t cover every aspect of selling in three simple steps, these are the critical ones. These 3 steps are the glue that holds the selling process together and they are repeatedly deployed throughout the sales cycle. When should I follow-up again? My insurance guy, Bruce, comes to mind. Are they struggling for an answer?

Sell 71
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Now Offering Specialized Sales Related Services for the Signage industry

Adaptive Business Services

In an earlier article I spoke a bit about returning to my roots … selling. My roots also include the industry that I still consider to be the highlight of my almost 45 year B2B sales and management career … signage and, starting today, we are offering specialized sign sales services to this market segment. Sign Sales Training.

Service 71
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The Role of Urgency in Selling

Adaptive Business Services

One of the techniques often discussed in selling is that of creating a sense of urgency in order to move a client from the thinking to the acting stage. I don’t much care for the term “creating” as it implies some sort of artificial emergency that is conjured up by the salesperson in order to close the sale. Now add them up.

Sell 71
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Selling Signs – Selling is a Team Sport

Adaptive Business Services

My background happens to be in the electric sign industry and I will be introducing a series of posts on this site that relate directly to that market. Everybody sells – Think about referrals from other team members. We had to use propane heat turbines under the truck to keep it from freezing up. I was the go-fer.

Sports 71