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7 Proactive Steps to Improve Customer Loyalty 

Salesforce

They’re constantly on the go addressing immediate issues with short term solutions — offering promotions to avoid plummeting satisfaction scores or responding to angry tweets after the damage has been done. This reactive approach might seem efficient, but it can come at the cost of customer loyalty. s reputation.

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Why Purpose-Built Agents are the Future of AI at Work

Salesforce

A Capgemini survey found 82% of large companies plan to implement agents by 2027, heralding a new way of working that demands a new technological approach. In healthcare, an agent could help patients identify the right doctor based on their symptoms, needs and location. Business leaders clearly see the potential.

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How to End a Sales Email: Closing Statements & Tips From a Quota-Carrying Salesperson

Hubspot

Closing statements are your best chance to impress upon the reader that they should contact your sales team, register for your event, or take advantage of a promotional offer. Use technology to simplify the process. Uses a promotion code to track the event registration for attribution purposes. Sound familiar?

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How Walmart, BMW and Heinz use AI partnerships to grow their business

Martech

AI is not the solution itself; it’s a powerful technology that enables solutions. This is estimated to cost healthcare systems $100 to $300 billion annually. Walmart and Pactum: Automate supplier negotiations Walmart deployed a chatbot powered by Pactum’s AI technology to negotiate with human suppliers.

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Is AI the Future of Sales Coaching? [+ Benefits and Challenges]

Hubspot

In the last year alone, I – and the entire world, it seems – noticed that AI made quite the impression on multiple industries worldwide, from digital marketing to healthcare (in all honesty, I genuinely haven’t witnessed this much hype around a topic since the global explosion of One Direction … you just had to be there). I bet you didn’t.

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A Comprehensive Guide to Product Training for Sales Teams

Highspot

Marketing to connect what your product does to how it solves customer problems with compelling promotions and campaigns. Marketing’s job is to promote the product’s value so prospects will come and talk to you. Customer support to address customer queries and ensure adoption.

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How AI Can Help MedTech Organizations Transform Order Management

Salesforce

A world where technology can help provide real-time order updates to both your teams and your customers is a lot closer than you might realize, however. This promotes proactive communication with customers to keep them informed throughout the resolution process.