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What If We Focused On The Questions, Rather Than The Answers?

Partners in Excellence

We know questions are important, but somehow they seem to slow us down. Most sellers rush to providing answers, to pitching products, features, advantages, benefits. Sellers carefully filter through qualification and discovery questions, trying to narrow them to the critical few that enable them to launch into a pitch.

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82 Open Ended Sales Questions (Ultimate Guide Included)

Veloxy

Did you know that asking questions makes it more likely for customers to approve of you? Research conducted at Harvard University suggests asking questions improves liking and learning. Open ended sales questions are a crucial aspect of the sales process. What are open ended sales questions? It’s true.

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Sales Eagles Soar! Turkeys Get Consumed.

STAR Results

Thanksgiving is the time to celebrate and be thankful for our family and friends and all the wonderful blessings we have. Most of your customers will shut down in less than four weeks. The other reality is that the new year is less than 45 days away. So, what are sales eagles doing?

Territory 227
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Anthropology & Sales: How to Cultivate the Human Side of Selling

Veloxy

How can a salesperson meet all of these standards while also enjoying what they do? What if the answer was this: Be more human. Share the Intangible Benefits of Your Solution What is Cultural and Business Anthropology? When we talk about Anthropology we are not talking about Darwin, Primates, or Archaeology.

Sell 246
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Selling Possibility

Partners in Excellence

” It’s related to much of what I’ve written about Inciting Customers To Change. They’ve done all the heavy lifting of trying to figure out what questions they should be asking, who should be involved, the risks, the necessity of changing. And this is really what they care about!

Sell 125
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Are You Provoking The Right Questions?

Partners in Excellence

We often gauge the quality of our conversations by the responses we get in those conversations. I have learned to gauge the quality of the conversation, the quality of engagement by the questions the people are asking. If there are no/few questions, there is very little engagement.

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Navigating personalization vs. privacy: 3 tips for delivering win-win customer experiences

Martech

At the same time, customers are increasingly concerned about the what, why, and how of their data. They want to know what’s being collected, why we’re collecting it and how it’s being used. This is likely a change we would’ve had to embrace with or without Google’s cookie deprecation.

Customers 115