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“What Would You Like To Know Most About ?”

Partners in Excellence

Recently, I read an article entitled, “The One Key Question You Must Always Ask A Prospective Customer; This simple (yet often overlooked!) ” After the drum roll and the melodramatic scenario, the author stated: “What would you like to know most about ?”

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To Research Or Not To Research?

Tibor Shanto

One of the reasons I like sales is you don’t need an MBA to succeed. Mostly because it is about what you do, not about what you think or believe. Ask most sellers their view on research, most will respond without a thought, “it is an absolute must.” Research Or Recreation?

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The future of SEO in an AI-powered world

Search Engine Land

The Google interface we know today will be gone in less than three years. For eight years, no one thought that would ever happen, but it did. Now, think about this. Let’s say you have all kinds of questions about the world: Do I need to wear a jacket out today? What’s the best sushi restaurant near here?

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A tribute to Mark Irvine

Search Engine Land

Mark would often call me his unpaid PR team, but what he didn’t realize is that he “paid” for it with his warmth, kindness and wit. So if you want the bullet points, here’s my best attempt: A mentor : Mark understood the world and how to win within its parameters better than anyone. Uncle to Trinity Irvine.

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Is ChatGPT the Google Search killer we’ve been expecting?

Search Engine Land

Once upon a time, these were the most popular search engines in the world. I know, because not long ago we were in that garage. Change comes from where you least expect it. The next Google won’t do what Google does, just as Google didn’t do what AOL did. Then along came Google. It did Search better.

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How to effectively delegate tasks and manage projects

Martech

In hindsight, I now know that my language was vague. We were in a meeting, and I said something like, “Alex, I think it would be helpful if we could cut the data in a different way to figure out what’s really happening.” I’ve thought a lot about that advice over the last 15+ years, and it’s served me well in a few ways.

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Designed To Fail?

Partners in Excellence

Who would think of that, particularly in selling? We constantly talk about winning. To most of us, it’s unimaginable, but why do we see this persist YoY, even continuing to decline? What are we doing to raise that to 30%, 40% and more? What do we need to change to get back on track? Why is this happening?

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