This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Orange Apron Media, Home Depot’s RMN, launched a self-service platform for advertisers last October called Orange Access. Improving this experience, especially for non-endemic brands, will continue to be a priority for 2025. If it doesnt, the ads will alienate customers.
So with that here are Your Top 10 New Years SaaS Resolutions for 2025: #1. This is your #1 lever to do better in 2025. #2. This is so much more important in 2025. Find a segment of your customer base that is still doing really, really well. Launch a truly great second product. Not yet, at least. Be thoughtful.
In the new year, customer experience will remain a high priority for marketers. The aim will be consistent with previous years seamless omnichannel journeys that are flexible and responsive to customer preferences. One of the biggest changes next year wont happen on customer touchpoints. Of course, those preferences change.
OpenAI an artificial intelligence research company created ChatGPT and launched the tool in November 2022. Now, 2025 will be the year humans wrest control of genAI to ensure it is properly used for its role to deliver real-time, precision marketing messages. With that, 2023 became the year of humans understanding genAIs capabilities.
Social media platforms are portals to deep, meaningful engagement with customers. For marketers looking to meet customers where they are , social media cant be overlooked. Here are some predictions about where brands can find opportunities and innovation in 2025 in order to gain an edge in the rapidly changing space.
A new loyalty management solution aimed at retailers and CPG brands will be released by SAP in the second half of 2025. It also entered the agentic space on behalf of retail, with a shopping assistant AI agent, made to integrate with any ecommerce storefront, that will be generally available in the first half of 2025. Why we care.
As businesses prepare for 2025, go-to-market (GTM) strategies are undergoing major shifts driven by new technology, evolving customer demands and increased executive scrutiny. This may be the largest window into the minds of the F2000 C-suite yet assembled, including the bases for some pretty clear forecasts for 2025 and into 2026.
Google Ads is merging its Video Action Campaigns (VAC) into the more versatile Demand Gen campaigns starting Q2 2025. Enhanced audience targeting : Lookalike segments in Demand Gen help brands reach new audiences similar to their existing customer base. March 2025 : Google Ads will disable creation of new VACs.
With 132 updates launched in HubSpot last month, weve identified the 14 most impactful changes to optimize your teams performance and strategy. HubSpot’s March updates focus on smarter automation, deeper insights and improved customization. Lets take a look at the biggest HubSpot updates for March 2025.
Google Cloud Next 2025 kicks off in Las Vegas today, and Google is focusing on its generative AI and agentic AI and business cases for any number of roles including marketing. Google’s open platform and agentic AI tooling are designed for customers to train and fine-tune agents using their own data. Processing.
That gorgeous martech ecosystem diagram on your wall shows perfectly integrated systems driving seamless customer experiences. Heres what matters in 2025: being honest about what works, what doesnt and what drives revenue. Predictive analytics that supposedly tell you what customers want before they know themselves.
The new offering is available immediately but only to customers in the United States. Salesforce’s own research shows more than 50% of revenue for small businesses coming from digital channels in 2025, up from the current 42%. Management of products, orders, customers, pricing and promotions in one place. Why we care.
HubSpot launched 97 updates in December 2024. Because you’re busy getting down to business in 2025, weve identified the 13 most impactful updates to elevate your teams performance and strategy. Get detailed insights on meetings with custom report builder. Compare campaigns with more customization and easy exports.
Over the years, Tricolor (where I serve as the company’s Chief Strategy Officer) has successfully used AI and machine learning to enhance multiple business operations, including supply chain management, marketing, underwriting and customer support. These are good credit risk customers; they simply present in different ways.
Marketing was already a top-five use case for Databricks customers, and today’s launch of its new Data Intelligence for Marketing platform formalizes the company’s efforts to unify marketing data in one place and make it easily accessible. MarTech’s 2025 State of Your Stack Survey results confirm this.
The Summer 2025 Salesforce releases are rolling out across the product lineup this spring. This tool shrinks that cycle into seconds, giving you a working draft you can tweak and launch right away, improving your time to market. ‘Build Your Own’ custom campaigns UI What is it?
Pattern recognition: Manually analyzing buyer behavior or segmenting customer needs. GTM 121: Listening to Your Customers Without Obeying with Crunchbase’s CRO Neal Patel Nealesh Patel is the CRO at Crunchbase , a leading platform for private company intelligence. Pocus – launched their AI Strategy tool to the general public.
If this trend continues, we might navigate through the trough of disillusionment by the end of 2025. It’s reasonable to infer that many of those laid off were in marketing and customer service roles, where AI is handling many more tasks. Wisdom in action Consider the ACE marketing team’s launch of a new AI-driven product.
Here are the latest AI-powered martech news and releases: Shameless plug for this holiday-themed reason to play with AI that helps charity : The Food Group, a food and beverage marketing firm, launched the Holiday GiftWraptor , a tool that wraps anything you can think of in customized food and beverage wrapping paper. ( AdCreative.ai
The good news for martech vendors is the SaaS business model revolves around recurring revenue from subscriptions, so there’s a steady flow of cash coming from the customers. The following is based on earnings for the first quarter of calendar year 2024, which for some companies is fiscal year 2025. Subscription revenue: $603.8
Heres this weeks AI-powered martech releases and news: May 8, 2025 Optimizely released an updated version of Opal. PubMatic launched an updated buyer platform powered by generative AI. BlueConic introduced two new generative AI features to its customer data platform.
When SaaStr Fund made the first investment in RevenueCat back in 2018, nobody could have predicted that this “simple API for managing in-app subscriptions” would become the infrastructure powering 33% of all mobile subscription apps and reach a $500M valuation in 2025. No one else was even building anything like this.
As customer acquisition costs climb and economic pressures mount, B2B companies must look beyond the classic approach to chasing new accounts. Account-based expansion — targeting growth within existing customer accounts — could be the key to sustainable growth, faster sales cycles and lower acquisition costs.
Third-party tools have always been valuable in B2B PPC, but in 2025, theyre essential. Tool 1: Segment Segment is a leading customer data platform (CDP ) that helps marketers consolidate data sources and break down silos an ability thats more critical than ever in todays evolving measurement landscape.
Hit the ground trailblazing in 2025! Build, learn, and win with Agentforce Quests Climb the ranks with more Trailblazer Quests Ready to Seize the Trail in 2025? Whether youre resolving customer inquiries, engaging prospects, or uncovering actionable insights, Agentforce helps you focus on the work that truly matters.
We have one in stealth here that’s going to be very exciting to launch in the coming months. GTM 123: Customer Experience Fuels Business Growth, Build a Customer-First Culture with Kim Peretti Kim Peretti is an experienced Customer Success executive with over 25 years in the technology industry.
Thats a wrap on TDX 2025! We launched AgentExchange , where you can find prebuilt actions, topics and templates from hundreds of partners. When we launched Agentforce 2.0 , we announced metadata-powered Enriched Indexing and Advanced Retrievers for our RAG pipeline, enabling Agentforce to glean more insight from larger datasets.
To find out, we launched a major study, analyzing call data from millions of sales calls to uncover the ideal times of day for key sales activities, including the best time to make cold calls. It’s clear that cold calling, when done right and timed correctly, remains a powerful channel in 2025. Despite challenges, 41.2%
www.theinformation.com/articles/ope… — Ed Zitron (@edzitron.com) 2025-04-23T17:52:08.639Z On X (Boo! link] — Ethan Mollick (@emollick) April 24, 2025 Also on X (More boo! — Sam Altman (@sama) January 6, 2025 And people wonder why I laugh at any mention of OpenAI becoming a for-profit company. .
Paid – Manny Medina officially launched his new company, a business engine for AI agents, along with 10M raised. This marks the second pre-seed investment into Mannys companies that GTMfund GP, Max Altschuler, has made – first into Outreach in 2015 and now into Paid in 2025. OfferFit – has been acquired by Braze.
A huge congrats to Team @owner for a record start to 2025!! Join @owner pic.twitter.com/zaiPTpMEbM — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) February 1, 2025 Sarah Du, CEO Alloy Automation Sarah Du is the CEO of Alloy Automation, a Series A company backed by Andreessen Horowitz. New restaurants up +31% in 1 month!
MobileFuse, an adtech platform for in-app, CTV and digital out-of-home (DOOH), has launched Fusion Video, which provides unique ad units for CTV campaigns. This proprietary stack is designed to drive conversions and target audiences via custom data sets. Specifically, the creative solution enhances video content with custom overlays.
The Summer ’25 Release (rolling out April-June 2025) is packed with updates designed to fuel your innovation. We’ve sifted through the details to bring you the key highlights across critical areas, so you can focus on what matters most: creating exceptional value for your customers. Now, get this: Flex Credits are here!
There may be reps that are dialing less but are simply more efficient at connecting with customers. Inbound sales are quickly changing , year after year, and here are the most important metrics and KPIs for 2025. Customer Lifetime Value (CLV) Key Question it Answers: How much revenue do you earn from your average customer?
Now in 2025, AI promises have simply become baseline expectations. Use your customers language – not your internal jargon. Get specific – launch campaigns 2x faster beats transform workflows. Her deep expertise in aligning sales, customer success, and operations makes her a standout leader in the GTM space.
In fact, research from the 2025 State of Sales & Marketing Alignment report by Mutiny found that teams with misalignment are 2x more likely to miss revenue targets, while fully aligned teams are 2.3x At AppFolio, the team built UCE: Unified Customer Experience. Launches temporary Stream Teams to tackle GTM priorities.
After just a month of launching our own SaaStr AI (trained on a decade of content and hundreds of founders, speakers, and events), we’ve already had over 34,000 (!) With 4,000 GitHub stars and an impressive customer base, Simon’s seeing firsthand how this framework works across industries. It’s run by Delphi.ai
ARR – 12% YoY Growth, up from 7% last year – 6% New Customer Growth, up to 335,000 – 107% NRR, up from 102% last year – But Segment only growing 1% – $700m+ Free Cash Flow annual run rate pic.twitter.com/AkaFqsCFyU — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) May 1, 2025 5 Interesting Learnings: 1.
HubSpot announced today the launch of a deep research connector with ChatGPT. More than 75% of HubSpot customers are already using ChatGPT, according to HubSpots Q1 2025 AI customer sentiment survey. HubSpot said customer data is not used for AI training in ChatGPT. Email: See terms.
Success requires a data-driven approach, a customer-first mindset, and a willingness to embrace change. In this piece, GTM leaders share key lessons on how to navigate this transition effectively while keeping a customer-first approach. Enterprise sales cycles: Moving upmarket means more stakeholders, approvals, and custom solutions.
Experimenting on our own with technologies like AI can shift your mindset and help you work through the trough of disillusionment that accompanies much-hyped technologies, while also driving more value for your customers. I, of course, had no idea this break would coincide with ChatGPTs launch. More content. Is it any better?
Startup to watch Paid – Manny Medina officially launched his new company, a business engine for AI agents, along with 10M raised. This marks the second pre-seed investment into Mannys companies that GTMfund GP, Max Altschuler, has made – first into Outreach in 2015 and now into Paid in 2025.
And come see so many more great convos like this at 2025 SaaStr Annual + AI Summit on May 13-15 in SF Bay , including the CEOs and CXOs at vertical SaaS leaders ServiceTitan, Clio, MangoMint, Owner and so many more! Samsara achieved remarkable growth – from $1M ARR a year after launch to $100M ARR just 2.5 years later.
And see everyone at SaaStr Annual 2025, May 13-15 in SF Bay!! What started as a focused experiment became their most efficient customer acquisition channel. And just like product development, they take time to mature into something stable and reliable. The problem?
We organize all of the trending information in your field so you don't have to. Join 26,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content