Salesforce

MAY 20, 2025

appointment scheduling, credit card services) with unique functions and data schemas. Tasks Predefined scenarios specifying client goals, expected function calls, and success criteria. Financial transactions: Operating within a credit card service platform, agents process sensitive actions (e.g.,

E-commerce 52

E-commerce Healthcare X-functional Appointment 52

The 5% Institute

OCTOBER 26, 2021

Coaching For Sales Performance – 5 x Important Reasons. Your potential clients will see how your staff represent themselves and will therefore feel more confident in investing in your products or services. #5 Our products and services are purely vehicles to help get them to their desired outcomes. An increase in sales growth.

X-functional 145

X-functional Sales Clients Closing 145

Sales Hacker

AUGUST 7, 2024

CDPs can be technically complex pieces of software, with deep and lengthy sales cycles and cross functional implementations. Enabling a Commercially focused Customer Success Team If you look across SaaS companies, there is a tremendous amount of variance around what the CS function owns and how it operates.

Go To Market 123

Go To Market X-functional Engineering Cross-sell 123

Sales Hacker

MAY 7, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Marcy Campbell is the Chief Revenue Officer at AppFolio, where she leads sales and client services with a focus on delivering unified, end-to-end customer experiences. The importance of cross-functional stream teams for accelerating GTM initiatives.

GTM 69

GTM Engineering Customers Cross-sell 69

Martech

MAY 7, 2024

We’ve tried to transition our language to each other from “Maybe we should do X” and “I think you should do X” to “Can you do X by Thursday?” and “I want you to do X.” We follow up after a meeting with an email or a Slack to ask, “Would you like us to do X?”

X-functional 116

X-functional Follow-up Meeting Strategize 116

Hubspot

APRIL 23, 2025

NASA and Boeing teaming up to develop a new type of sustainable airplane, the X-66. NASAs goal is to reach net-zero carbon emissions in aviation by 2050, and developing the X-66 with Boeing is the first important step in this project. This agreement is usually temporary, lasting until the projects completion.

X-functional 57

X-functional Manufacturing Government Non-Profits 57

SaaStr

MARCH 3, 2021

Maybe even in the not-so-early days But if you are 10x better at (x) One Important Thing that (y) customers value and will pay for, that’s enough. It’s only a subset of critical functionality that customers will pay to have implemented 10x better than an existing, trusted vendor. Yes, you can build that piece of functionality better.

X-functional 141

X-functional Trust CRM Product 141

Martech

NOVEMBER 9, 2023

For example, a customer may never know why one vendor got placed at (x, y) and another one at (x1, y1). You can often find solid regional vendors and functionally specialized vendors. These include channels and vendor professional services, their strategy, what’s on the roadmap, technical support, etc. Community strength.

X-functional 113

X-functional Strategize B2B Territory 113

Martech

MARCH 5, 2024

Meta spokesman Andy Stone posted on X/Twitter: “We’re aware people are having trouble accessing our services. Earlier today, a technical issue caused people to have difficulty accessing some of our services. Eastern, Meta’s Business Suite Status site showed everything but inbox functions were back to normal.

X-functional 113

X-functional Engineering Service Process 113

Salesforce

DECEMBER 20, 2024

Agentforce’s services will use the name and instructions to understand how exactly to execute the action. Having the prompt template saves users time, because they wont have to provide the same information each time they use this functionality. You will also need to think about the name of the action and instructions.

X-functional 52

X-functional Customers UX Service 52

SaaStr

AUGUST 15, 2020

Customers bought because they thought their organizations needed this functionality, and so they wrote the checks for Year 1, and even Year 2. Engagement Metrics are often low but (x) it’s already in the budget, and (y) what do you expect, we finally just deployed? OK, just renew at last year’s price.

Customers 135

Customers X-functional Price Launch 135

Martech

DECEMBER 18, 2023

Leading customer relationship management (CRM) and other marketing platforms are integrating sophisticated AI capabilities that promise to assist with key functions like gauging customer sentiment, training employees, making product recommendations, enriching data and even auto-generating targeted campaigns.

X-functional 125

X-functional Customer Relationship Management CRM Relationship Management 125

The 5% Institute

AUGUST 5, 2021

Put simply; value messaging is the way in which your potential clients see your product or service, after you’ve described how it’ll help them achieve their individual wants and needs. That is – how are you positioning your product, service, and of course yourself fin their mind? Read on to learn how. What Is Value Messaging?

X-functional 145

X-functional Presentation Clients Closing 145

Search Engine Land

AUGUST 16, 2023

X (Twitter) has paywalled XPro (TweetDeck) for both brand and personal accounts. I get that X is trying to increase its revenue, but putting a historically free tool that really enhanced the Twitter user experience behind a paid subscription is disappointing.” Yet now they are going to make it a paid service? Why we care.

X-functional 85

X-functional User Experience Engineering Service 85

Martech

JANUARY 27, 2022

My service provider had no record of an outage in my area so I inferred it was my equipment and scheduled a service appointment — for the next day. I wondered, not for the first time, how society would have functioned if COVID had arrived ahead of the internet. Then my service came back; no idea why. Editorial Director.

X-functional 98

X-functional Appointment Price Service 98

Heinz Marketing

FEBRUARY 26, 2021

Here at Heinz Marketing, our typical clients sell their products or services to other companies in the private sector, hence our specialty in “B2B marketing”. Instead of identifying key buyer personas and then categorizing specific titles and job functions under each, I looked at specific job titles and functions first.

Government 128

Government X-functional Angle B2B 128

The 5% Institute

MARCH 30, 2021

One of the most important functions in business, is to build an effective sales team that you can rely on to sell your products and services. Sales Professionals involved in outside sales can be found at events, conferences, trade shows and product or service demonstrations. Final Thoughts.

Outside Sales 145

Outside Sales Inside sales X-functional Sales 145

Sales Pop!

SEPTEMBER 28, 2021

Voice assistants (Amazon Echo, Alexa, Alice, Google Home), thanks to their upgradable functionality, are becoming personal shopping assistants: from finding a product in online stores to buying it with voice control. Platforms like Webfx provide voice search optimization services, which are relatively popular.

Retail 130

Retail Growth X-functional Cross-sell 130

ClickFunnels

OCTOBER 27, 2021

We also have a Two Comma Club X award for entrepreneurs who have generated $10,000,000+ within their sales funnels. Depending on the plan that you choose, you can either use one of our integrations to connect ClickFunnels with your favorite email marketing app or use our own built-in email marketing functionality.

Gaming 239

Gaming Commission Sales X-functional 239

ConversionXL

JULY 28, 2020

In other words: Behavior = motivation x ability x prompt. If the user can’t find the “X” button, the choice is presented negatively—a confirm-shaming dark pattern , which is the opposite of a nudge. The more “autonomous functions” you have on-site, the more you get to know your customers.

X-functional 163

X-functional Drivers/motivators Retail Price 163

Sales Hacker

MARCH 22, 2018

Reasons to outsource include: Lack of expertise and experience in some sales functions (e.g. Assigning sales functions to other departments (we’ve seen R&D doing sourcing). Introducing a new product/service that requires different sales skills. Surprisingly there’s a lot of external expertise-as-a-service options available!

B2B 100

B2B X-functional Cold Call SQL 100

Partners in Excellence

JANUARY 26, 2015

” Here is the text, the only thing I have changed is the company/product name (I’m calling it Company X). How automate your sales emails and still sound like a human – This is a detalied step-by-step guide on sales emails and follow up automation using our software Company X (screenshots included).

X-functional 105

X-functional Prospecting Represent Follow-up 105

Martech

OCTOBER 11, 2023

AWS (Amazon Web Services) has become a content juggernaut by producing daily podcasts through LinkedIn, Streaming to their 8.5 Twitter (now X) has lost much of its business audience and interest from B2B companies. It might be safer than X, but it’s having a difficult time building a B2B audience.

B2B 135

B2B X-functional Pharmaceutical B2C 135

Martech

MARCH 1, 2022

Have you ever been in a meeting and had someone turn to you and say, “What do you think about Product X?” Post-acquisition brings changes in product functionality, usually starting with integration capabilities. Many companies have moved away from a singular list of products to categorizing products by function.

X-functional 106

X-functional Hospitality Technology Technology 106

Martech

AUGUST 9, 2023

Hillary Carpio Hillary is head of ABM at Snowflake and spearheaded its ABM function through its record-breaking IPO. LinkedIn: Pam Didner (12K followers) X (Twitter): @PamDidner (14.2K LinkedIn: Jon Miller (17K followers) X (Twitter): @jonmiller (21.5K LinkedIn: Mark Ogne (7K followers) X (Twitter): @markogne (20.6K

X-functional 98

X-functional GTM B2B Technology 98

Salesforce

SEPTEMBER 16, 2024

But how you charge for your products and services is just as important. Usage-based pricing, also called pay-per-use or a consumption model, means that a customer only pays for the products or services they use. Businesses can capitalize on this need by using a fixed subscription model with a monthly allocation of X units.

Price 52

Price Electricity E-commerce Finance 52

Salesforce

APRIL 30, 2025

Last year, we introduced xLAM Salesforces family of Large Action Models built for function calling, reasoning, and planning. When a sales rep updates a record, or a service agent triggers an automation, theres no time to wait for a lagging model. Its not just about understanding language; its about doing something with it.

X-functional 94

X-functional Pipeline CRM Follow-up 94

SaaStr

FEBRUARY 15, 2020

no guaranteed bonus for X months until you scale). Top-line revenue, inclusive of churn, inclusive of upsells and self-service, net of everything. Basically, we paid our VP Sales X% of every single dollar after we hit the plan for the year out. So we paid 50/50/25+, which means: 50% of OTE paid as base salary. No draw (i.e.,

X-functional 142

X-functional Quota Teamwork Sales 142

Search Engine Land

OCTOBER 4, 2023

A single announcement from Google Ads or Microsoft Ads can cause drastic changes in the way advertisers promote their products and services. Changes can be subtle, like moving functions around in the online user interface. Follow the #ppcchat hashtag on X to read up-to-the-minute news from PPC professionals.

X-functional 96

X-functional Retail Engineering Follow-up 96

Martech

MAY 4, 2022

It’s easier to get that buy-in based on being able to show them we are at X, if we do Y and Z we can reach this place in this timeline. I also enjoy the fact that I still get to collaborate and work cross-functionally. It’s a matter of being able to better inform people so decisions are made based on informed paths.

X-functional 116

X-functional Cross-sell Entertainment Consult 116

Martech

APRIL 8, 2022

But, as businesses digitized their customer experiences, marketing operations became strategic advisors to not only the CMO but also key cross-functional partners in product, IT, customer service, etc. I chose to portray the X-axis as a range of skills from technology to arts orientation.

X-functional 123

X-functional Technology Technology Strategize 123

Hubspot

APRIL 2, 2018

We’d already agreed on X price. If we can come down to X price, would you sign today?”. How's your experience with our product/service been so far?". You might be interested in our newest Feature X. ". We’d already agreed on X price. If we can come down to X price, would you sign today?”.

Prospecting 101

Prospecting X-functional Contract Cross-sell 101

ConversionXL

MARCH 13, 2019

B2B buyers from Gen X expected phone calls and handholding. Millennials expect the same level of service without requiring dozens of lengthy discussions. Live chat delivers real-time answers from a blend of customer service and sales personnel (and bots) to nudge self-educating prospects down the funnel. Why the shortcoming?

B2B 130

B2B B2C Retail X-functional 130

ConversionXL

JUNE 30, 2019

Competitor X is doing Y. We should do that, too,” or “X is the market leader, and they have Y, so we need Y.” Run a functional investigation. Ask them to use the words they would naturally use when looking for a product or service you offer. What products or services are offered and for whom? Set your goals.

UX 126

UX X-functional A/B testing User Experience 126

Martech

MARCH 21, 2023

If you’re not an expert in your company’s tech stack, you won’t know how to use existing tools to boost results or maximize new functionality that could replace apps you no longer need. To keep up, you must continually read product updates, beta launches and more to learn how your tech stack functionality is expanding.

X-functional 106

X-functional Negotiate Contract Technology 106

Sales Hacker

SEPTEMBER 22, 2023

This combined approach helps users experience the full functionality initially and, if they don’t upgrade, the transition to the free plan with limited features can highlight the value of the paid service, encouraging them to upgrade. Focus on customer success. they will get in trouble if they try to buy and expense it back ).

GTM 120

GTM X-functional Inside sales User Experience 120

SaaStr

FEBRUARY 2, 2022

WebEx may have been the original PLG outfit, having effectively mixed both its service model with its sales model, and expanded its success with small and medium businesses into the enterprise and individual market. PLG, for all its virtues, doesn’t mean that you can skip GTM functions.

Growth 115

Growth Product GTM X-functional 115