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A Comprehensive Guide to Product Training for Sales Teams

Highspot

Marketing to connect what your product does to how it solves customer problems with compelling promotions and campaigns. Marketing’s job is to promote the product’s value so prospects will come and talk to you. Customer support to address customer queries and ensure adoption. co-marketing materials).

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How AI Can Help MedTech Organizations Transform Order Management

Salesforce

Customer service and sales representatives spend a lot of valuable time trying to answer constant inquiries of where is my order? Customers and representatives can both access the latest order information through a variety of channels, from self-service portals to phone calls and even Slack messages.

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How Deming’s 14 principles provide the foundation for Positionless Marketing by Optimove

Martech

Edwards Demings 14 principles transformed manufacturing by emphasizing quality, efficiency and continuous improvement. Positionless Marketing represents a fundamental shift from the assembly-line, rigid, step-by-step execution of traditional marketing to an agile, real-time approach. Andriana18, CC BY-SA 4.0 , via Wikimedia Commons W.

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Gross Profit Margin: How to Calculate It and What It Tells You

Salesforce

It represents the percentage of net revenue you make that exceeds the cost of goods sold (COGS). Gross profit represents the total amount of money your company has left after deducting the direct costs associated with producing its goods or services, while gross profit margin expresses this amount as a percentage of total revenue.

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70 Words That Win: Sales Terms Every Rep Should Know

Salesforce

Account development representative (ADR) A sales professional responsible for developing sales strategies, identifying potential customers, maintaining market awareness, and initiating outreach to book more demos and meetings. Examples include online retailers, coffee-shop chains, soft-drink companies, and electronics manufacturers.

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When Agents Speak the Same Language: The Rise of Agentic Interoperability

Salesforce

The retailer’s Agentforce Service Agent handles the initial request and communicates with the manufacturer’s Agentforce Return Specialist Agent to assess the damage based on customer-provided photos. Customer Service: Imagine a customer needs to return a damaged product.

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AI fatigue is real, and it’s costing brands more than engagement

Martech

” This sentiment is not just a niche reaction from fans; it represents a growing cultural shift against AI. That also happened when Activision used AI-generated promotional materials for titles like “Guitar Hero Mobile” and “Call of Duty: Zombie Defender.”