article thumbnail

The Great Flattening: Growth Rates for B2B Leaders from 2020-2025

SaaStr

The Peak Era (2020-2021): Snowflake: 124% → 106% Shopify: 86% → 57% Twilio: 55% → 61% Okta: 43% → 56% The Reality Check (2025 Q1): Shopify: 27% (still crushing it) Snowflake: 26% (remarkably consistent) Twilio: 12% (the comeback kid) Okta: 12% (steady profitability focus) What “The Great Flattening” Actually Means 1.

article thumbnail

eCommerce on Fire: Back to Pandemic Highs (And What Shopify’s $75B Quarter Tells Us)

SaaStr

In May 2025 ecommerce just hit 20.21% of total retail sales – a whisker away from April 2020’s panic-buying peak. What Changed Between April 2020 and May 2025? Quality vs. Quantity Growth April 2020: Panic-driven adoption. ” The difference : In 2020, people were forced online. No lockdowns.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to use AI in email marketing without losing the human touch

Martech

They become obsessed with how it can create productivity. In 2020, a report by experience management firm Walker predicted customer experience would overtake price and product as the key brand differentiator. The prompt was to write a sales email for a new product in the pickleball industry.

article thumbnail

Make Halloween Sales Less Trick and More Treat This Year

Salesforce

billion in 2017 to $8 billion in 2020. There’s a vast range of products to juggle, and sales can be unexpectedly impacted by quick-changing external forces like cultural phenomena and weather. You can also think about expanding your assortment of product categories, like home decor. would spend a record $12.2 billion on candy.

article thumbnail

5 Essential Pieces of a Prospecting Solution

Is your team focused on building a reliable tech stack for 2020? Using ZoomInfo’s exclusive research, third-party studies, and analyst briefs, this eBook aims to help B2B sales leaders better understand: Different ways prospecting solutions maximize sales productivity and effectiveness.

article thumbnail

Why brands must bridge the knowledge gap in AI adoption

Martech

Research has shown that AI utilization can improve both internal productivity and customer satisfaction. A 2020 study from McKinsey estimated that AI technologies can potentially deliver up to $1 trillion of additional value to businesses each year, particularly in customer service.

article thumbnail

As Canva targets enterprises, it risks losing SMBs due to higher prices

Martech

She added: “That said, Canva Teams has come a long way since launching in 2020, with major enhancements in team collaboration, brand management and the launch of our expansive Visual Suite. Our original pricing reflected the early stage of this product and has remained unchanged for the last four years.