Martech

APRIL 12, 2024

ActionIQ CX Hub offers modular and scalable solutions that can be customized to meet the needs of enterprise clients. The software consists of modular solutions, including Customer Data Platform, Audience Builder, Journey, Identity, and Real-Time CX, which can be easily added or expanded to meet changing customer needs.

Customers 98

Customers B2C Healthcare Retail 98

Salesforce

AUGUST 15, 2023

Dreamfest is the official celebration of Dreamforce, bringing together Trailblazers from around the world for an epic live concert benefiting the UCSF Benioff Children’s Hospitals. Join Concert Buddies to meet other attendees before the event. You’ll even meet like-minded Trailblazers in this area.

Hospitality 98

Hospitality Networking Entertainment CRM 98

Sales Hacker

OCTOBER 4, 2022

Do only a few reps meet quota each quarter? With more than 18 years of experience in wine, spirits, hospitality, and luxury public relations, Alex focuses on community building via event marketing. I started in July of 2020 as all of the hospitality folks were furloughed during the lockdown. We also saw the cultural component.

Clients 82

Clients Hospitality Entertainment GTM 82

Sales Gravy

MARCH 20, 2023

The rest of the story is legendary as she leveraged luck, chance meetings, relentless persistence, and an infectious competitive spirit to build a business empire and nationally known brand in hospitality and cooking. Taking Risks Creates Opportunity for Success As her business grew, Vera took advantage of opportunities as they arose.

Hospitality 91

Hospitality Commission Pitch Networking 91

Sales Hacker

SEPTEMBER 20, 2022

In this episode of the Sales Hacker Podcast, we have Brandon Barton , CEO of Bite and a hospitality tech entrepreneur and expert. Brandon Barton is a hospitality tech entrepreneur who has used his experience working in operations at the top hospitality groups to build and scale early-stage tech products that help restaurateurs.

Hospitality 54

Hospitality Technology Technology B2B 54

Heinz Marketing

FEBRUARY 17, 2023

Physicians and their respective hospitals/clinics are focused on very personalized care for their patients. By Sarah Threet , Marketing Consultant at Heinz Marketing Fostering relationships with key decision-makers in the healthcare industry is difficult given the intimate nature of healthcare professionals’ work.

Healthcare 105

Healthcare B2B Hospitality Education 105

Salesforce

JULY 1, 2021

My family in New Delhi tells me what they see on the ground: as healthcare workers do their best, my sick uncle relies on home oxygen concentrators and video chats with doctors instead of seeking care in intensive care units, even though his condition warrants a hospital stay. Imagine knowing that the hospital offers no salvation, no hope.

Hospitality 98

Hospitality Territory Healthcare Government 98

Hubspot

JANUARY 11, 2023

This is particularly useful for auto-dealers or businesses in the hospitality space, like hotels and airlines. Ultimately, prospects and customers don't want to attend events to be sold to — they want to attend for the chance to hear new ideas, meet new people, and make connections. Build-in opportunities for community and connection.

Hospitality 83

Hospitality Transportation Drivers/motivators Networking 83

Martech

APRIL 16, 2024

Travel and hospitality is a very time-sensitive business. After all, what is real-time marketing but a timely way to meet customer needs? This is especially true in marketing, when the customer drives the journey. Real-time does not have to mean right now. It’s delivering the information when the end user needs it.

E-commerce 98

E-commerce Hospitality Customers Strategize 98

Search Engine Land

APRIL 16, 2024

Travel and hospitality is a very time-sensitive business. After all, what is real-time marketing but a timely way to meet customer needs? This is especially true in marketing, when the customer drives the journey. Real-time does not have to mean right now. It’s delivering the information when the end user needs it.

E-commerce 78

E-commerce Hospitality Strategize Follow-up 78

Martech

OCTOBER 31, 2023

Sometimes, they contain crucial information — like details about a meeting. The organization is blocking the email Some organizations, like hospitals and utility companies, have email security systems that open and scan all emails before they are delivered to the recipient. First, put it in perspective. Don’t worry about it.

Customers 99

Customers Hospitality Contact Click Through Rate 99

Search Engine Land

SEPTEMBER 15, 2023

This almost definitely will lead to more optimizations, reporting, forecasting, analyzing and the dreaded influx of meetings (many of which could honestly be emails). Actual peak season for brands varies by vertical.

Pharmaceutical 128

Pharmaceutical Retail Hospitality Growth 128

Martech

AUGUST 1, 2023

If we get too caught up in the process, our focus shifts to creating numerous teams quickly rather than ensuring they are effective and responsive in adjusting their marketing strategies to optimize performance and meet customer needs. When market shifts happen, they can change gears easily because they have an agile system in place.

Hospitality 97

Hospitality Teamwork Healthcare Clients 97

Salesforce

JULY 19, 2022

There will be training and certification opportunities; you’ll meet new partners to help your organization grow; explore opportunities to give back; and finally, have a blast! One of the hallmarks of Dreamforce is Dreamfest, our benefit concert for UCSF Benioff Children’s Hospitals.

Hospitality 98

Hospitality Manufacturing Retail Service 98

Salesforce

AUGUST 16, 2023

Service Keynote: Reimagine Service for the AI Era | September 13, 11:00 AM PT How do you provide the most efficient and productive service experiences while meeting customer expectations? Join us at the state-of-the-art Chase Center for an epic live concert benefiting the UCSF Benioff Children’s Hospitals. With a little help from AI.

Service 98

Service Hospitality Entertainment Customer Relationship Management 98

Martech

DECEMBER 6, 2021

As part of their morning standup meeting, each team member would share any feedback they had gotten from any piece of marketing that had gone live recently. Shannon would give a quick update such as, “The Facebook ad we are running on our new hospital is performing better than expected.

Hospitality 109

Hospitality Teamwork Contract Campaign 109

Spiro Technologies

JANUARY 3, 2024

For people who are not as familiar with this type of system, this is like in a hospital setting for providing nutrition to people who can’t eat normally, I imagine. One, it’s very expensive to stay in the hospital, but two, most patients desire to get to the comfort of their own homes. You’ve got the in-hospital system.

Process 59

Process Hospitality Manufacturing Sales 59

Martech

MARCH 31, 2023

Training is typically promoted in intranets, internal newsletters and town hall meetings, usually occuring during regular business hours. Examples include Inside Higher Ed for higher education, Skift for travel and hospitality, Supermarket News for grocers and many others. Attend a virtual or local meet-up and then participate.

Hospitality 94

Hospitality Teamwork Drivers/motivators Networking 94

Hubspot

APRIL 25, 2023

The consulting firm team analyzed the city’s patients, what they needed, and the services each of the hospitals offered. Then we used that to build out recommendations for how the hospitals could combine their services and also invest in more services that would be better fit for the population of that city,” says Hisham.

Consult 62

Consult Hospitality Healthcare Management Consulting 62

Salesforce

MARCH 14, 2022

It was a preview of the challenges the company would soon face across its portfolio of hospitality and entertainment businesses. The result was a list of health protocols for meetings and events that MGM calls “Convene With Confidence.” The group didn’t just monitor general public health guidance. Why is an office worth going to?

Hospitality 98

Hospitality Trust Entertainment Finance 98

Salesforce

JULY 14, 2022

When I got to the hospital, the doctors found I had a brain hemorrhage caused by an underlying tumor. But you need to be served very different content than someone who has just gone through surgery and is staring at hospital walls at 2:00 AM trying to figure out their next steps… like I was.

UX 98

UX Hospitality Consult Teamwork 98

Martech

JANUARY 20, 2022

Marketing departments often have to adjust outdated technology systems to meet customer needs along their buying journeys while improving processes on the fly. He discussed strategy in the context of the travel and hospitality industry. Many brands have come up with a variety of creative tactics to meet consumers where they are.

Customers 120

Customers Hospitality Repeat business Clients 120

Hubspot

FEBRUARY 8, 2018

For every 100 emails, you get 10 booked meetings. Of those meetings, you typically close three deals. If you booked 15 meetings instead, you could close four or five additional deals. Hospitality: 40%. What is the average email open rate for hospitality companies? Maybe your current rate is 20%. Software: 28%.

Real Estate 98

Real Estate Hospitality Non-Profits Government 98

Partners in Excellence

NOVEMBER 25, 2020

I don’t know anyone who doesn’t know someone impacted by Covid 19, or known someone who has been hospitalized or died. Likewise, we have seen friends, family, people and businesses in our community who are struggling to make ends meet.

Hospitality 101

Hospitality Healthcare Meeting 101

SaaStr

MAY 19, 2020

Now more than ever, these past few months have shown us just how vital it is for health systems to be able to meet the demands of the market. However, in the scenario of a hospital, for example, not only is it difficult to estimate, but one may not have enough data available to make an educated decision.

Healthcare 119

Healthcare Product Hospitality Technology 119

Highspot

JANUARY 18, 2024

These principles intend to meet the challenges and needs of overwhelmed customers. Your customers are balancing many tasks, so organize less frequent, more impactful meetings, limit product choices to only what will benefit them, keep sales pitches relevant and concise , start with a clear agenda, and end with the next steps.

Sell 52

Sell Real Estate Customers Healthcare 52

Salesforce

SEPTEMBER 16, 2022

Two patients with the same diagnosis, prescribed the same medical regime, and treated by the same doctor in the same hospital could have wildly different outcomes. For example, the system may recommend a virtual check-in for a patient flagged for missing hospital visits. As much as 90% of health outcomes rely on social circumstances.

Healthcare 52

Healthcare Hospitality Transportation Trust 52

Anthony Cole Training

DECEMBER 5, 2014

As a matter of fact, come this next Monday, I was born there 60 years ago at 7:14am on a Wednesday morning at the Esposito Home (A small, privately-run hospital). Meetings about Selling - Make your sales meetings about selling. Keep all the other "stuff" out of the meeting. the Blueberry Capital of the World.

Drivers/motivators 196

Drivers/motivators Hospitality Pipeline Sales 196

Martech

JANUARY 10, 2023

Elements of such an approach were outlined last year in the two part series, “ Return on investment is missing in action ,” and “ Static ROI metrics, meet dynamic marketing situation.” Schaub found her inspiration for the customer value squad in an unlikely place: the hospital operating room.

Customers 95

Customers Hospitality Territory Sports 95

Hubspot

MAY 19, 2020

For example, if you sell to hospitals, it’s probably obvious that your ideal customer is a hospital. But, by analyzing your most successful customers, you could uncover that the most successful customers are not only hospitals, they are hospitals with an attached emergency room. By deploying marketing (e.g.

Hospitality 79

Hospitality Product Objectives and Key Results Cross-sell 79

Miller Heiman Group

APRIL 14, 2020

Defining moments that fail to meet customer expectations are negative and damage customer loyalty. How the customer perceives their relationship with your company is the summation of every defining moment they experience across all touchpoints and channels.

Retail 124

Retail Hospitality Entertainment Service 124

Martech

JANUARY 25, 2022

CRM systems are often confused with customer data platforms (CDPs) because they both store customer data, but the two are designed to meet different challenges. CRM systems’ ability to synchronize and share vital health information makes them key assets for hospitals, doctors and other healthcare providers. Hotels and hospitality.

CRM 95

CRM Agriculture Hospitality Healthcare 95

Martech

JULY 22, 2022

Excerpt of a martech org chart from a global hospitality firm. Still, I’m certain we’re going to discuss more on this topic when Council meets in person (finally!) Adaptation from a central core of capabilities becomes the watchword, as strategic martech operations respond to shifting tactical needs. Source: RSG. in September.

Hospitality 96

Hospitality Territory Campaign Represent 96

SaaStr

FEBRUARY 8, 2021

“When my first meeting with a major college athletic department scheduled for 30 minutes went on for 2.5 I was doing my product talks at the hospital & the nurse asked for a few min to pray. “When a Microsoft Gold Partner told us to white label our product during the demonstration. ” — Drew Naugher.

Hospitality 116

Hospitality Healthcare Contract Represent 116

Martech

JULY 13, 2021

Marketing to physicians was notoriously difficult even before the pandemic made face-to-face meetings and conferences vanish almost overnight. For example, a pharma company can reach a cardiologist at a specific hospital to alert them about a cardiology product that’s just been approved and added to the hospital’s formulary.

Pharmaceutical 134

Pharmaceutical Healthcare Hospitality Campaign 134

Salesforce

DECEMBER 1, 2021

However, that’s just fine for physicians who have discovered they like remote meetings. At five firms the company analyzed, 90% of deals under $100,000 were concluded with no meetings. The new normal for sales professionals is a hybrid approach with an accent on digital contact.

Healthcare 97

Healthcare Pharmaceutical Cold Call Hospitality 97

Hubspot

AUGUST 21, 2023

For example, maybe your verticals are hospitality and retail. Search "General manager" with the "Hospitality" filter. Here's a hypothetical positioning statement: "I work with sales managers in hospitality with five to eight reps on their team. I want to schedule a meeting to." Or perhaps they're finance and banking.

Cold Call 69

Cold Call Objectives and Key Results Hospitality Follow-up 69