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Do You Take Responsibility for Your Success?

Sales Pop!

It’s best to tell the person you are to meet that a detour occurred and you will be late and ask if that’s okay or if they prefer to meet on a different day. Online Meetings. We are almost all guilty of missing a scheduled online meeting. Helping another with a visit to a hospital entailed a grueling 3.5-hour

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AI for Proactive SMB Service: Anticipating Needs Before They Arise

Salesforce

Small and medium businesses (SMBs) that use artificial intelligence (AI) for proactive customer service not only meet these expectations but also gain a competitive edge, fostering loyalty, and fueling growth. What we’ll cover: What is proactive customer service for small business? What is service for small business?

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Customer experience tools and strategies: 2025 Predictions

Martech

There won’t be a clear winner when it comes to where or how people shop sales will be spread across physical retail, online stores, marketplaces and social media platforms, predicts Katie Moro, global director of managed services at commerce experience platform Productsup. Real-time translation will help reach global audiences.

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Lessons learned from martech wins

Martech

Vendors often offer significant discounts and concessions during this period to close deals and meet their goals, and this was the case for us. Users who downloaded the app and enabled location services could drive to a McDonald’s, order a Whopper for a penny, and then be directed to the nearest Burger King to pick it up.

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Phygital agency NEWU is here to surprise you

Martech

This was a grand-scale brand activation and we were there to meet Anna Paterlini, co-founder and client director at NEWU, the phygital agency that partnered with Miu Miu to make this happen. “This oversees the servicing, upholstering and development of interiors in the luxury mobility space. Nor was the event a one-off.

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The Best Cold Call Script Ever [Template]

Hubspot

They need to receive a “cold call” from you, where you introduce yourself and your services and make your value proposition clearer. I found your information while searching for business consultants in Wichita, and I think you could be a great fit for our services. For example, maybe your verticals are hospitality and retail.

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What Is an AI Agent For Small Business? 

Salesforce

Imagine having a digital partner that keeps your tasks on track, boosts your customer service, and makes daily operations smoother. It manages customer inquiries, schedules meetings, and predicts sales trends. Improve your customer service AI analyzes customer interactions and responds with personalized messages.