Veloxy

JULY 23, 2025

These days, over half of customers tend to prefer self-service tools for simple tasks rather than speaking with representatives, according to Document360. Indeed, many representatives are likely to be spending more time typing to customers rather than talking to them these days.

Product

Martech

JULY 22, 2024

I follow it up with, “Give numbers meaning by putting them into context.” Responding to the perplexed look of those ready to work on the planes, he explained, “What you really want to do is armor up the areas that, on average, don’t have any bullet holes. Did all the phrases that moved up include branded terms? The result?

Campaign

Sales Pop!

JUNE 30, 2025

I wanted to know whether the companies provided any training before sending representatives into the field to meet with prospective clients, but kept the question to myself. Starting the Conversation It’s critical to research the business and the people behind it before an appointment. Don’t give up – find a better way!’

Growth

SaaStr

AUGUST 4, 2025

billion in GMV (up 23% YoY) $2.36 billion in revenue (up 27% YoY) $363 million in free cash flow (15% margin) Seven consecutive quarters of 20%+ GMV growth Eight consecutive quarters of 25%+ revenue growth For perspective, Shopify’s twelve-month revenue ending March 31, 2025 was $9.379B, a 26.52% increase year-over-year.

Retail

Partners in Excellence

JANUARY 6, 2025

Most of our selling activities are driven by our customers. We end up waiting for them to be ready to talk to us. And while this represents the current reality sellers have learned to live with, perhaps even revel. Afterword: The foundation for this is our Business Focused Selling program. For information, reach out.

Customers

Partners in Excellence

FEBRUARY 6, 2025

I will start at the basics then extend them. Buckle up, here we go. The win rate represents the proportion of sales opportunities we have competed in, from which we have gotten an customer commitment order. We talk about ideas, changes, we start narrowing to a specific area, perhaps possible solutions.

Represent

Salesforce

APRIL 9, 2025

The majority of sales representatives experience burnout likely many on your team. Learn more When to offer quota relief Companies offer quota relief to support their sales representatives during periods of market changes or time away from the office. Gartner found that 90% of sellers report feeling burned out from work.

Quota

SaaStr

JUNE 19, 2025

Then they’re shocked – SHOCKED – when the AI starts sending generic, tone-deaf messages that get 0.2% Most teams give up after iteration #3. Start with your absolute best performers. You’re letting an AI represent your brand to prospects and you check the outputs “sometimes”? response rates.

Objection handling

Martech

DECEMBER 11, 2024

Every few seconds that an agent saves in documenting the results of the call and every minute saved in gathering data about the customer and bringing it to the agent represents value. “We had started that in 2019 with Google CCAI [Contact Center AI]. It gives customers the option to look up order status based on an order number.

Customers

Hubspot

JANUARY 8, 2025

Youre selling something to someone who just wouldnt budge. If I just described a familiar struggle one you might know all too well Im here to share a solution that might be the answer to your prayers: Gap selling. Truthfully, gap selling takes patience, practice, and persistence to master.

Intrinsic

Hubspot

AUGUST 7, 2024

SaaS startups need to choose a CRM that meets them where they're at now and can keep up with projected growth over the next five and 10 years. This can be big-picture, like revenue planning, or in the minutia of your day-to-day, like letting you know that a lead opened your email and telling you when to follow up. Growth Potential.

CRM

SaaStr

MAY 2, 2025

The Last Generation of “Humans-Only” Leadership Benioff believes current leaders represent “the last generation of CEOs that only had human employees.” Not Moving Faster On Data Integration Benioff acknowledged a “broad misunderstanding of data” that he plans to “clear up” at Dreamforce.

Strategize

Salesforce

JULY 24, 2025

At that time, Alicia had just been promoted to Business Development Representative, and her journey was only beginning. By sharing how I ended up as an Account Executive at Salesforce in Dublin, a city I now call home, I hope to show you what’s possible for your own journey. A lot can change in a year, especially for Alicia.

Cold Call

Sales Hacker

FEBRUARY 7, 2025

From your first paying customers to enterprise domination, here’s how successful SaaS companies level up their pricing game to maximize growth and profitability at every turn. Users could sign up for free and get 2GB of storage, which could be expanded by referring friends.

Price

Hubspot

SEPTEMBER 30, 2024

A solid social selling strategy falls somewhere between “nice-to-have” and “need-to-have” in the modern sales landscape. But navigating social selling isn‘t always straightforward. That’s why we here at The HubSpot Sales Blog reached out to some experts for their takes on the mistakes you need to avoid while social selling.

Sell

Search Engine Land

JULY 15, 2024

Ultimately, you want to get in front of the customer early in the purchase process to start a dialogue with them. ’ In simple terms, SEO means the process of improving your website to increase its visibility in Google, Microsoft Bing, and other search engines whenever people search for: Products you sell. Services you provide.

Entertainment

SaaStr

JULY 5, 2025

Started as “Salesforce for Pharma” in 2007, now the essential technology backbone for companies bringing medicine to market. Veeva founder CEO Peter Gassner came to SaaStr to share just how they got to the first $100m ARR selling enterprise vertical SaaS … while raising only $3 million (!). market cap – up from $2.4B

E-commerce

SaaStr

JULY 1, 2025

Early movers who consolidate now will have cleaner data and faster cycles when the technology catches up. AEs Want to Sell, Not Admin—AI Will Handle the Rest The Hard Data : Average AE spends only 28% of their time actually selling. Follow-up email response rates are 60% lower when AEs write them vs. marketing-crafted sequences.

Territory

SaaStr

JULY 26, 2025

Crisis: HubSpot’s Retention Wake-Up Call (2014) When Sequoia’s Pat Grady considered investing in HubSpot’s Series A, he saw a company with serious retention problems. HubSpot was selling primarily to small businesses with a rigid 3-tier pricing structure ranging from $3K-$18K annually.

Price

RingDNA

JULY 2, 2025

CPSP – Certified Professional Sales Person The Certified Professional Sales Person (CPSP) program from the National Association of Sales Professionals (NASP) is designed for reps at any stage of their career looking to build a strong foundation in modern selling. It’s especially valuable for reps selling high-value, consultative solutions.

Retail

SaaStr

JUNE 26, 2025

Why Sales Will Follow Support’s Path (It’s Already Starting) The parallels are striking. For sales, every routine interaction handled by AI rather than a human rep represents immediate cost savings and rep time freed for complex deals. Five years ago, support teams worried AI would eliminate jobs.

Territory

Salesforce

OCTOBER 15, 2024

They also offer insight into a customer’s history of purchases, making them the key to cross-selling and upselling products. Sign up now Thanks, you’re subscribed! Customer service representatives use that number to quickly find the invoice when a customer calls with questions.

Finance

Hubspot

JULY 22, 2024

I totally understand how important these emails are, but I don't know where the heck to start with them!” Follow-up Emails Follow-up emails are central to keeping prospects engaged, ensuring deals stay in motion, and in some cases, disqualifying uninterested prospects before you sink too much time and effort into your engagements with them.

Clients

Salesforce

NOVEMBER 14, 2024

Sales capacity planning is the process of identifying and forecasting the number and type of sales representatives needed to achieve a given revenue goal. Organizations must now have the data to back it up. Although this formula is a good starting point, it doesn’t account for ramp times, churn, or new hire plans.

Growth

Highspot

MAY 15, 2025

Key takeaways Partner enablement extends your sales force with skilled external teams who can represent your brand, reach new markets, and close deals with the same confidence and consistency as your internal reps. Youll get a partner enablement planning canvas to help you align your teams, identify gaps, and set your partners up for success.

Healthcare

Highspot

FEBRUARY 20, 2025

Product training is a structured learning process that helps team members understand, communicate, and sell a product. According to Gartner, 77% of B2B buyers say their most recent purchase felt “very complex or difficult,” highlighting the importance of thorough product knowledge for anyone selling or supporting a solution.

Product

SaaStr

JUNE 13, 2025

A good AE will have a clear plan for ramping up, learning the product, and starting to sell. That’s a start. You’re not just hiring someone to hit quota—you’re hiring someone to represent your company to customers. If their answer doesn’t align with what you’re building, it’s better to know now.

Construction

Salesforce

NOVEMBER 15, 2024

On the other hand, SDRs who aren’t having career conversations may seek opportunities elsewhere within organizations that can provide them with the next step up the career ladder or who offer a well-defined career progression plan. Sign up now Thanks, you’re subscribed!

Tradeshows

Salesforce

MAY 2, 2025

With a promotion driving demand, clearing out old goods can make room for new ones and free up working capital. Selling to current customers is generally much easier, and occasional exclusive deals incentivize repeat purchases. It’s good for commodities you don’t want to fully sell out of.

Promote

Hubspot

JANUARY 14, 2025

Theyre someone who takes initiative, inspires their fellow salespeople, and drives revenue growth through an innovative approach to prospecting and selling. And, just as I mentioned, thats exactly where sales champions shine theyre not just deal-closers but dynamic professionals who go far beyond the basics of selling. You know this.

Negotiate

Hubspot

JANUARY 2, 2025

Over the last few years, I've watched AI live up to that potential, and its impact on business is undeniable. When I think about the barriers that once made starting a business so challenging limited resources, lack of specialized skills, or the sheer scale of effort needed its clear that AI has changed the rules of the game.

Gaming

Highspot

NOVEMBER 24, 2024

At its core, sales training teaches sales reps how to sell, imparting essential skills and techniques for engaging customers. On the flip side, sales enablement provides the tools to sell better. Now that we’ve covered the benefits of sales enablement training, you might be wondering how to start your program.

Pitch

Martech

JULY 25, 2024

They were there to eat popsicles in the warm sunshine, pick up gift bags from the high-end fashion brand Miu Miu and accept free copies of books Miu Miu had selected as “Summer Reads.” Take our brief 2024 MarTech Replacement Survey Email: Business email address Sign me up! ” The books were not an afterthought.

E-commerce

criteria for success

MAY 4, 2025

Assessing the State of Your Business Start With Sales Read Now The Sales Performance Assessment Let's jump in. Each column represents the different players on your sales team. Here are the5 categories of a Sales PlayBook template and some guiding questions get you started: Prospecting What are your buyer personas?

Growth

Highspot

JUNE 17, 2025

Those that use AI realize up to 20% better revenue outcomes. Today’s sales representatives—including yours—face many challenges. An AI sales assistant automates daily activities, summarizes conversations, recommends next-best steps, and serves up relevant content for sales reps.

Sell

Salesforce

NOVEMBER 18, 2024

How humans with AI transform financial services Maximizing customer engagement and efficiency with AI agents in financial services Get started with Agentforce today What are AI agents? You can start with small jobs to be done and expand your implementation from there — this doesn’t have to be a complete overhaul. Back to top.

Service

Hubspot

SEPTEMBER 17, 2024

Data from HubSpot’s 2023 Smarter Selling with AI Report revealed that some of sales professionals’ top challenges are as follows: Closing deals Connecting with prospects Deepening customer relationships Even more so, the same report confirmed that at least 87% of sales reps’ time is spent attempting to generate authentic leads.

Sales